Description

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 10 or later. For more detailed device compatibility see the Nucleus Smart App support page.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

What’s New

Version 2.830.200100

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

Ratings and Reviews

3.8 out of 5
36 Ratings

36 Ratings

Psionic2007b ,

Thanks for the recent updates however the graph is confusing

Hi there thanks for the latest app update however the coil off graph is still confusing for me to benefit this as in how can I have on a given day like Saturday kept the coil off 5,000 times? I’m not clear how this is measured in time I presumed in milliseconds? Is that correct? I want to be able to set up my own goals of ensuring my Cochlear’s is one all week but the numbers are not clear for me also have tinnitus (ringing sounds) occasionally that is louder in volume that I sometimes unsure if the coil is off or not hence I check often. Please reflect the app to show the measurements and an ability for me to know I’m using my Cochlear’s well given a secondary condition like tinnitus affect this thanks

Developer Response ,

Thanks for sharing your experience and detailed review. We appreciate you getting in touch with us and sharing your experience. Your review will be passed on to any relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. – Cochlear Customer Service

NunoC87 ,

Nucleus Smart -- Excellent App

Great app design, easy access to Nucleus functions, push-notifications, all great functionality.

A couple improvements: make the more button more visible and slightly a bit larger and easier to tap. The empty but cochlear logo in a brown background -- this would be ideally great to display the current SmartSound iQ Scan icon similar to the Nucleus 6 colour remote showing the conversation, noise, music, windy icons -- allowing us to see what our Nucleus device is tuned to.

Now if only Apple ditch their ugly native control and make this app accessible via the lock screen or offer a better redesign it would be golden.

Developer Response ,

Thanks NunoC87 for sharing your experience and detailed review. We appreciate you getting in touch with us and sharing your experience. Your review will be passed on to any relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. – Cochlear Customer Service

Zoe E S ,

Bluetooth Connectivity is Fantastic

I absolutely love being able to have complete control over my hearing on the phone!

Occasionally it says it can’t find my processor in range for a while even though it’s literally next to the phone when I’m trying to connect Bluetooth.

I would love to see the Bluetooth connectivity expand on iWatch, MacBook laptop and even Windows computers! Already sent an email to Cochlear customer service regarding this but they have not mentioned anything about it possibly being done or not. Fingers crossed!

Developer Response ,

Thanks Zoe E S for sharing your experience and detailed review. We appreciate you getting in touch with us and sharing your experience. Your review will be passed on to any relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. – Cochlear Customer Service

Information

Seller
Cochlear Limited
Size
178.4 MB
Category
Medical
Compatibility

Requires iOS 10.0 and watchOS 6.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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