Screenshots

Description

Oneflare is the place where work finds you. Connect, quote and chat with the right customers for your business all in the palm of your hand. Using our job matching engine, you’ll get leads based on your business preferences, ensuring you win the work that suits you.

Download the app today to:

Receive instant lead notifications
Manage your profile, reviews and workload on the go
Quote, chat and stay connected with your customers
Unlock innovative new tools to grow your business

Oneflare for Business is available for service providers across Australia. With 150+ categories and more than 10,000 new jobs posted every week, Oneflare is here to change the way you do business.

Download the app today, your next customer connection is waiting!

What’s New

Version 2.7.0

Oneflare for Business 2.7.0
• Introducing the Genuine Customer Guarantee
• Request a refund when a customer has not interacted with their job and has not responded to your quote
• Full visibility over the outcome of your refund requests
• Additional fixes

Ratings and Reviews

3.7 out of 5
572 Ratings

572 Ratings

adritius ,

Great app and company, customer problems though

Oneflare has been extremely supportive and provide a consistent source of leads, unfortunately the problem is the customers, some are good and understand that what they want can cost, however many expect high level delivery for low end cost. This isn’t the fault of Oneflare but they could set a minimum expected cost for the work, reasonable expectations need to be set

Bundytbear ,

Good concept poor execution

I would have to say that on the surface it looks great but reality it’s no better than airtasker. Oneflare say that they don’t want people picking on price but the system is directed that way. I asked some of the many quotes I sent why I didn’t get it and try all cane down to price and reviews. You can’t get reviews unless you win quotes , you can’t win quotes unless you are cheapest with good reviews.
A person that has no qualification but has an ABN and basic insurance can always undercut and win without any integrity. If someone takes a week to respond you loose your money because of the 3 day policy for refund. I’ve spent $150 and had $0 in return. I always try to call the person, send a text to get a response and they can still take a week or more.
Fix the review policy, I have clients in my business that would leave a good review but don’t need Oneflare to do so. Fix the business qualification process so real businesses can only quote, not sham hobby want to be.
I will be cancelling my subscription.

Developer Response ,

Hey Bundytbear, Thanks for your feedback, I'm sorry to hear you have had a poor experience thus far and I'm hoping I can assist you with your account.
You can actually request reviews from external customers via your profile page by using the link within the "Invite Customers To Review Your Business" section. As you say, reviews are really important as customers that want to hire a quality business look for reviews and qualifications before checking price. I'd really appreciate if you could contact your account manager or the support team via support@oneflare.com.au so we can assist you with your account.

@Black-bear12 ,

I just feel frustrated and ripped off

I think the whole concept of Oneflare is great and when it works it’s worked for me it’s fantastic. The big issues I have is with the inflexibility and lack of good quality support when it comes to unresponsive customers and the different rules they make it virtually impossible to get your money/credit back. Every time I call to get help with such issues I wind up extremely frustrated (more than I have ever been before) with all the different reason why I can’t get a refund - It shouldn’t be that hard. Further, lately I have been paying $49 a month, so I can additional refund options. The sad thing is that there have not been that many good jobs to bid on, so I’m out of pocket as the credits only last a month. If they lasted 3 that would be fairer. I hope someone at Oneflare is listening, failing your customers. Honestly sometimes I have felt like your support people are specifically trained to give people the run around - I just feel ripped off!

Developer Response ,

Hey Black-bear12, Thanks for your review and I'm sorry to hear that you've had a bad experience with Oneflare recently. We're always looking to improve the service and feedback like this is always appreciated. I'd really appreciate if you could contact us so that we can discuss your concerns properly. You can email via support@oneflare.com.au or via phone 1300 306 727.

Information

Seller
Oneflare Pty Ltd
Size
63.7 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free
In-App Purchases
  1. 10 Credits $12.99
  2. 20 Credits (+ 1 Bonus) $26.99
  3. 50 Credits (+ 3 Bonus) $64.99

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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