JT-151, we're truly sorry to hear about your experience and appreciate you sharing your feedback. We understand how frustrating it can be when things don’t meet expectations, and we want to assure you that we're committed to resolving this. Please reach out directly to our customer service team at 1300 523 787, and we will do our best to address your concerns and find a satisfactory solution. We value your business and hope to assist you further.

Hi N1cknamr83927,Thank you for sharing your detailed feedback regarding your experience with our service. We sincerely apologise for the frustration and disappointment you have faced during your time with us. It’s our priority to ensure every user feels supported and valued, and we regret that we fell short in your case.We understand how disheartening it can be to invest in a service and not see the expected results, particularly after your commitment of $700. Your experience of not receiving any leads within the first couple of months is certainly not what we aim for, and we appreciate you bringing this to our attention.We also want to address your concerns regarding the communication you had with Candice during the onboarding process. We strive for transparency, and it is concerning to hear that you felt misled. It's crucial that our users feel informed about what to expect, and we will be reviewing our training and support protocols to ensure that all information conveyed aligns with our users’ experiences.We value your insights as they help us improve our services and support. If you have not already done so, we strongly encourage you to reach out to our customer support team directly. We are here to assist you and want to make sure that your concerns are addressed in a timely and satisfactory manner. Your feedback is essential to us, and we genuinely want to resolve this issue for you.Thank you once again for your input. We hope to regain your trust and demonstrate the quality of service we strive to provide.

Hi Shivona, thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you've encountered and understand your frustration. It’s disheartening to know that the service hasn’t met your expectations, and we sincerely apologise for any miscommunication or misunderstanding that may have occurred during the sign-up process.We value transparency and are committed to improving our platform for all users. Our team works hard to match businesses with relevant job opportunities, but we understand there are situations where things may not go as planned. We assure you that we will investigate this matter thoroughly, especially regarding the lack of industry-specific leads and the concerns raised about refunds.We would like to speak with you directly to better understand your concerns and explore how we can make things right. Please reach out to us at 1300 523 787 or via email so we can address the situation and discuss potential next steps. We’re dedicated to finding a resolution and appreciate the opportunity to assist you further.Thank you again for your feedback, and we’re here to help resolve this as soon as possible.