The app is actually amazing when I works! Problem is I rely on it every day for my weight loss journey and way too often it just stops working. Just won’t let me log in! Which means I can’t get my recipes, I can’t log my food intake, can’t do anything. It’s VERY frustrating and unhelpful! If it weren’t for the fact that I am so very close to my weight loss goal thanks to this diet, I would just give up on the app. Please PLEASE fix this bug! It’s driving me nuts! It’s currently not working again. It took 2 days last time to fix it and that was AFTER I actually rang and spoke to someone about it. Today it’s been down all day. PLEASE have it fixed before I woke up tomorrow!

I love the concept for this app, particularly for individuals following this diet as part of their surgical weight loss journey.However, I am disappointed that, for such a popular diet recommended by medical professionals and weight loss surgeons, the app is not very functional.I recommend that the following updates be made as soon as possible to truely support individuals on their journey:1. Users to select their own intensity level and this not automatically be determined by a users BMI or mini goals. Medical professionals may provide individuals with a Optifast plan which users should be able to select manually.2. Users to be able to add weight loss records and back date them if needed.3. The “add meal” link should be visible all the time allowing users to add their selections. This does not currently appear if users delete all prerecorded meals each meal time.4. Users to edit and update their weight loss goals manually without having to wipe all data and re-establish profiles.5. Food items (such as capsicum) should clarify the amount or quantity (e.g. 1 cup, 1/4 cup, etc.) that determines the calories listed. Users should be able to select the quantity they consumed and corresponding calorie intake.6. Users to establish multiple mini goals at one time to assist them tracking and rewarding their milestones. It can be extremely difficult to start and follow this diet. By setting a goal and being rewarded a trophy for completing your first week, which is the most difficult, it could inspire and encourage more people. It can give them greater drive.

Downloaded this app , made an account haven’t been able to use it even once . I’m constantly getting “ an error occurred whilst trying to fulfil your request “ . Tried multiple phones , even made a second user account and still not working . Apparently this app never works at all ? I just went through all the other reviews and seems it’s common . Don’t waste time even trying . Also please don’t ask me to call , you should fix your app . I shouldn’t have to waste more time calling you . Invest into fixing the app then no one’s time will be wasted

When I first downloaded the app, It would not let me log in with the account I made so I had to make a new one with a different email address. Once I did this it worked fine for 2 weeks, but has now displayed a “an error has occurred, please try again another time” message every time I’ve tried to use it for the last 2 weeks. I have tried reinstalling the app, signing out and back in, checked wifi and nothing works. Probably the worst app I have ever used and makes the whole OPTIFAST process difficult to keep track of and maintain. Please fix this!