PTminder 4+

Would be great for extra client accountability and retention of clients could leave reviews after each of their booked sessions. A push notification for them to leave a star review with a comment section for feedback from their sessions.

Another great retention tool could be to have clients earn points/markers/stars for attendance each week. Eg; a minimum of 3 sessions a week for 4 weeks in a row could be a bronze star then the next 3 sessions a week for 4 weeks in a row could be a silver star.

Starting a rewards program would be great for both clients and gym owners for client rentention.

As a business using ptminder we have found that clients are constantly mentioning how the app is not user friendly at all. Constantly requiring in app “updates” that leave them on a loading screen for 5 minutes, being unable to stay in the booking screen to book multiple classes (it takes you to your booked sessions after clicking book. Requiring you to then go back to the classes screen each time)
Slow load times, very average interface, poor reporting make it difficult to use

Now we have just been notified that despite being on a $54 plan for 2 years, ptminder will no longer offer this plan. And instead charges based on how many clients you have
Our small business will now go from paying $54 a month for a generic sub par booking system, to $157 a month. Don’t know too many people who would be happy with a 200% increase in pricing for the exact same product (it’s actually become less user friendly since their big ‘makeover’)

Would not recommend. Save yourself the money and use one of the countless other companies out there offering the exact same service for cheaper

I dislike how when you book a class and go it takes you to your booked appointments you then have to start the process again from the start of the week every time you book. I wish that it could be changed to start back to the day or time you left of as its a lot of scrolling. Also would be good if the time slots that you have selected could go back into the calendar, also if you could still see how many booking spaces are left. That would be great.

Otherwise a great app I like most of the set up and how it’s pretty easy to use. Just a few tweaks and it will be spot on for me.