Secret Society: Hidden Objects 4+

After playing for a week and reaching level 22, I've found that the game is getting increasingly frustrating.
Gem Match. The gems fall ever so slowly and before I know it, I've run out of time. It looks like I'm not the only one who agrees, so perhaps you should increase the speed at which they fall.
Ads. I understand that the video advertisements you insert frequently are for your own games. However, seeing the same ads over and over again and having to wait seven seconds until finally closing them annoys me greatly. My mother has just started playing too and she thinks they are placed inconveniently - ending up in the App Store as a result of tapping on them rather than the “Well Done” pop up. Either decrease their length and frequency, warn us before they appear with a timer or drop them altogether in favour of a less aggressive means of encouraging us to play your other games.
Drop rates. The ‘Ouija board’ quest in the Throne Room had taken me approximately 15 attempts. My mother has attempted more times than that and still hasn't found it. She is level 18.
I do not have this worry, but my mother finds locating the Badges of the Order difficult.
Besides that, the game is enjoyable and the art superb. I also love how generous it is whenever you earn an achievement and the ease of locating energy boosters.

I've now been playing for a week or two. Several issues: you don't get enough time on majority of the scenes to find everything. I realise you probably want us to buy crystals (or whatever you call them) and I have brought some but don't think I'm getting value for money so won't buy any again. Secondly: you only get about 1 minute 20 seconds to do the jigsaw puzzles - not enough time as most of the pieces need turning 3 times and you can only turn them in a free section of the puzzle so you can't always turn them, it definitely isn't enough time - I'm trying to get the second part which I need to earn flowers for to get which you can only get playing the jigsaw, which you can't do because there isn't enough time. Also, I accidentally purchased something using gems which I didn't mean to do, please set up your game so that a question asks you if you want to purchase the item so that you can get out of the purchase if it was a mistake.

I think that's all for now but please think about the time allowed for play each scene especially the jigsaw or don't have rotating pieces as it just takes too long.

I've only been playing two days but so far so good. I think the energy runs out too quickly - perhaps you need to give us more to work with. I'll add to this as I play further into the game (I was offered free crystals to write this now.....)

This is one of my most favourite hidden objects games ever (free ones), but since I’ve recently re-downloaded it on my new phone, it’s started to crash all the time. First, I couldn’t even open the game at all, but eventually after an update it opened. Now I have the problem that I can’t unlock some games, as it just shuts down. I’ve recently been able to unlock a few screens since the Halloween update, but not all. Which is annoying because I can’t get some items to complete collections, as well as not being able to complete objectives. I love these free hidden object games from G5, almost as much as the paid story line games, but it’s a bit upsetting that one of my all time favourites is starting to do this. It’s even doing it on my old phone that my daughter has. Please help!