Shopify Point of Sale (POS‪)‬ 4+

Unify in-person & online sales

Shopify Inc.

    • Free

Screenshots

Description

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.

Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales.

CHECKOUT’S BEST FRIEND

• Take your smartphone or tablet to your customer—and sell anywhere in-store.
• Automatically apply the correct sales tax at checkout based on your store’s location.
• Collect customer contacts with SMS and email receipts.
• Customize printed receipts with your website URL, store hours, promotions, or store policies.
• Save carts and retrieve them later to continue serving other customers quickly.
• Create discounts and promo codes that span your ecommerce and retail business.
• Scan product barcode labels with the camera on your phone or tablet.
• Identify store staff that helped with a sale to keep track of performance.
• Integrate barcode scanners, cash drawers, receipt printers, and more.

MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE

• Email carts to customers to remind them of their in-store favorites so they can buy online.
• Track all pickup orders from your online store and notify customers when they’re ready.
• Sell inventory available at other locations and automatically calculate the right shipping rates at checkout.

TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS

• Easily exchange and return items purchased online or at other locations.
• Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history.
• Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online.
• Create personalized marketing campaigns via email and social media in your Shopify admin.

STREAMLINE OPERATIONS

• Manage one product catalogue and sync inventory so it’s available for online and in-person selling.
• Create staff login PINs to secure access and track activity.
• Use customizable role-based permissions to give staff the right level of access.
• Make informed decisions with insights on your store’s daily sales performance.
• Track payments to hold staff accountable for transactions by payment types and cash handled.
• Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin
• Generate purchase orders and transfer stock based on inventory forecasts and performance.

"It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.”
Juliana Di Simone, Tokyobike

Questions?
We'd love to learn more about your business and how we can help.
https://help.shopify.com/

What’s New

Version 9.7.0

- Ship from store POS fulfillment feature now available. New in-store fulfillment workflow allows you to pick, pack, and ship orders assigned to retail locations, including printing packing slips and purchasing and printing shipping labels.
- Printed receipts - Add support for order and customer metafields when using the Liquid code editor (POS Pro)

Ratings and Reviews

4.1 out of 5
594 Ratings

594 Ratings

Runway 87 ,

Update causing issues

I have just updated and since then my pos keeps locking up, needing to lodged in, won’t log in, and prints 3x receipts every time. I have done the adjustment’s suggested but we are still having issues

Developer Response ,

Hi Runway 87, thank your feedback. Our latest POS update 7.0.3 is now available with many fixes applied to address issues raised since our recent optimisation of the app . Can you please update your app and reach out to us at support if you have any further issues

ckcybkt ,

What a rip off this is now. So unhappy

Massivley disappointed in this new upgrade. Unless we fork put a small fortune each month x several locations, all the features we had previously have now been removed. We already pay a lot of money to shopify and now on top of that they want USD $90 per month, per location, to access the features we’ve already had for years? So unimpressed. Now is not the time to be doing something like this to merchants that were relying on the POS to keep our businesses running! The layout is also awful. Big thumbs DOWN from us!
And in response to the comment left by Shopify, I think you guys are seriously out of touch with your customers. This basic LITE version doesn’t even have an ability to exchange?! For an instore POS system, you have to go through a crazy process of doing a refund, emailing the customer a gift card, waiting till that comes through on their phone (if they have it with them), using the gift card to credit the balance. Have you ever experienced that process yourselves in store as either a retailer or a consumer? It’s insane.
Thank you for the suggestion of contacting your support. I did that, and then waited 9 days for a response. If I could give this review negative stars I would do so!

Developer Response ,

Thank you for providing this feedback! POS Classic had required all businesses be on the Shopify Plan or higher in order to access the full suite of features it had to offer but with this newly built app, anyone, on any plan can use all hardware that connects with the POS whether they choose the Lite or the Pro subscriptions. As for the App layout, it is customizable using the tiles on the home screen(s) to set up the app for your business' unique needs. Should you wish to discuss further with one of our Retail Specialists, please contact us by going to ≡ > Support > Send an email / Give us a call or you may reach out to chat via https://help.shopify.com/en/questions#/questions

Bear1986 ,

Extortion

I used to love shopify. Over time I’ve realised I’ve invested so much time in to this system that I’ve made myself vulnerable to their ad-hoc changes and price hikes. You cannot trust that the features you have today will be there tomorrow. Or, if the features you need will be moved beyond a paywall that is more than 100% higher than your current costs. Basically, you can’t trust them to have your back.

Don’t get this point of sale program if you’re a new business, small business, or start-up. Don’t get this system ESPECIALLY if you’re a single store brick-and-mortar. The basic features you need are not there (being able to save a cart or make an exchange). The basic features are behind the much more expensive tier of pricing.

Shopify leave out key functions and then advise you to purchase (subscribe) to third party apps to bring those functions in. So, the actual cost of a working system is FAR HIGHER THAN YOU THINK.

Just, don’t do it.

Developer Response ,

Hello there. Thanks for reaching out with this feedback. It's true that the POS Pro model allows for Exchanges, though it's worth mentioning that the alternative of issuing refunds to store credit under digital gift card codes remains fully available on the free POS Lite model, as do many more of the basic features. Saving carts, on the other hand, was previously paid under the $79/month Shopify plan, and is now paid for under Pro - so it's worth clarifying that it was never a basic free feature of the app, but rather it's just been moved to a different sort of paid model. More information on what is available on the free POS Lite vs POS Pro can be viewed here: https://www.shopify.com/pos/feature-sheet, and elements previously covered under the $79 Shopify plan or higher that are now moved to Pro can be reviewed here: https://help.shopify.com/en/manual/sell-in-person/pos-classic/shopify-for-retail

App Privacy

The developer, Shopify Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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