Temple & Webster 4+

Shop furniture & homewares

Temple & Webster

    • Free

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Description

Imagine having everything you need for a beautiful home at your fingertips. With the Temple & Webster app, you do!

From stunning furniture and homewares to handy home improvement essentials, discover over 200,000 products to help you create your dream home, whatever your style or budget.

Quickly browse by category or room, refine and filter your results by your needs, and experience how our furniture looks in your home in real-time using our 'see in your room' augmented reality tool.

Just getting started on your home decorating journey? Use customisable favourites lists to save anything that catches your eye - you can even share the lists with family and friends for a second opinion.

Enjoy secure online payment options, fast shipping, 30-day change-of-mind returns on most products, plus world-class customer service, with our team available to answer all your queries.

What’s New

Version 6.9.0

We've refined our app and fixed some bugs to make your shopping experience more enjoyable.

Ratings and Reviews

4.8 out of 5
23.8K Ratings

23.8K Ratings

Gigi Molini ,

Best Customer Service I Have Ever Had

The best customer service that I have ever had! I have purchased several large purchase items from T&W all of very high quality. Some pieces I have had to exchange due to an issue with damage from the factory or manufacturing and they have bent over backward every time no questions asked to contact their suppliers to ensure a new piece of furniture is sent out immediately. Even when I had a slight issue with a dollhouse new parts were sent out no questions asked. The flow through is amazing. From start to finish with phone calls to assist me in the exchange or return of a product even with calls or emails notifying me of when I can expect delivery of purchases made or if there are any delays. For this reason I continue to put my trust in T&W and continue to buy from them as their products are second to none all of excellent quality and the most outstanding after sales service I have experienced.

Developer Response ,

Thank you so much for your amazing review, Gigi. We're absolutely delighted to hear that you've had such a great shopping experience with us. Thanks again for taking the time out of your busy day to share your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! Warm regards, Temple & Webster

ModernBlue ,

Total Disappointment

The app is 5 star. The service is 1 star.
I tried to purchase a sink mixer tap on the last day of a sale. They had two taps for sale with different prices but were using the exact same photos for each tap. So I used the online messenger to customer service in an attempt to find out the difference between the two taps. Customer service told me that they would get back to me within 2 days. I said but the sale ends today. They said “we will honour the price as if you purchased it today sir” I said what about the additional 10% off at check out that is also offered today? Their response “Yes sir as if you purchased today”. So I said ok and waited. 4 days later I rang back. Still no luck. A week later an email. They could not differentiate between the two taps. So I tried to purchase the cheaper one. But do you think they would honour what they said? No. You can have it at the sale price sir but no additional 10% off at checkout. Even after I screen shot all of the conversation. So I ended up purchasing the same tap at Catch for less. And deleted the app. I have just now reloaded the app so that I can log on and remove all email’s because they send them every day. Shop elsewhere.

Developer Response ,

Hey there, I'm truly sorry to hear about the frustrating experience you've had with our customer service, and I appreciate you sharing your feedback with us. Your satisfaction is our priority, and I'd like to make things right for you.

Could you please send us an email to service@templeandwebster.com.au with your email address included and put SMQ ModernBlue in the subject line? This will help us review your case further and address your concerns appropriately.

Nomorefans ,

Reliable and varied range of gooods

I feel very comfortable purchasing from Temple and Webster. Over the years I have bought rugs, chairs, lighting, soft furnishings and mechanical items. I have yet to be disappointed. Their pricing is very competitive and their description of the designs is very thorough. Read the ratings! They have been generally excellent and when they loose a star often the customer comments that commonsense would have suggested their complaint. I had one problem with postage where it could have been argued that it was the fault of the Postman. No, I received the goods quickly and without question of my honesty, which would have meant I wouldn’t shop there again. Thanks for being a reliable shopping online site.

Developer Response ,

Thank you for your 5- Star Review. We're delighted to hear that you have never been disappointed with the products you have purchased with us and that we have earned your trust & confidence to shop with us.

App Privacy

The developer, Temple & Webster, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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