UKG Dimensions 4+

How awesome is it to know what and when you are working right in the palm of your hands. The usability is great, swapping out shifts or picking up extra time works well. Applying for time off is also a breeze and very responsive with instant notification. Well worth investing time to learn all the functionality available to you as a manager or employee.

Truly the worst app I’ve ever used, and unfortunately it’s one I need to use 4+ times a day.
You have to log in every single time you need to use the app, even when you haven’t closed the app and it’s simply been idle for a few minutes. Recently the app has also been crashing every time I open it, meaning I have to force quit and re-open the app several times just to log in. Sometimes when I try to open it it will show the loading screen for 30 seconds or longer with no indication of whether it’s already crashed or is actually loading. Given that clocking in/out is a time-sensitive task, this is unacceptable.
The app also struggles when the user is making changes to their availability (another core function), it gets unbearably laggy or simply crashes when trying to change more than a few days at once.
The app constantly shows that I have notifications, even when I don’t and haven’t for days.
I love my job, but I long for the day where this app actually works as intended or I no longer have to use it.

Truly terrible functionality and user interface. Needs SO much work. As an employee you should be able to clearly see rostered shifts in a calendar grid layout. This should be the first thing you see. You need to be able to then click on each date ‘square’ to see further details I.e shift times, available shifts etc. All other functions should be secondary to this, I.e leave requests and whatever else. These secondary applications should be navigated to from one place, like a drop down menu. Many of the secondary applications are not necessary for employees and should be removed so that the app and it’s functions - to see the roster, accept shifts and punch in - are streamlined. Furthermore, you should not have to log in EVERY TIME you need to access the app. It should have built it passcode or face recognition to use the app if employees are expected to use it to punch in and out every day. Very clunky and unusable in its current state.