Yale Home 4+
Access Yale smart devices
Assa Abloy Ltd
-
- Free
Screenshots
Description
**Previously called Yale Access app**
Yale offers you everyday convenience and trusted security for your entire home through smart security solutions powered by the Yale Home app.
We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.
App supports access to Yale smart devices such as Yale Linus Locks, Yale Doorman Locks, Yale Access Module…
For a full list of compatible products in your region, visit yalehome.com
What’s New
Version 2024.5.0
Bug fixes and improvements
Ratings and Reviews
Watch app needs work
Very handy app, phone version works great. The watch app on the other hand needs work. It often takes 4-5 attempts to unlock the door when I go out for a run without my phone. It hangs with the green circle pulsing for a bit and then stops and you have to press it again
Needs a complete overhaul
Our experience with the Yale Home app is very poor. We spent so much money on this smart lock at the Apple Store that was sold as a wireless solution. Turns out it only does Bluetooth and Apple HomeKit when an AppleTV is also installed nearby but that’s not enough to change codes or add new ones remotely, which was the whole point of buying this “wireless solution” in the first place. So we had to fork out more money to also buy the Yale Bridge. Even though the bridge is installed right near the lock, and shows strong signal reception, the connection is not reliable. Every now and then the Airbnb integration doesn’t auto-generate entry codes and we have to manually check and set them up and apologise to our guests for PINs not being sent to them. When trying to remove a user PIN, it takes 1-2 minutes of waiting until the PIN is removed from the lock. When changing the temporary access period, e.g. when a guest wants to check in early, Yale erroneously upon sending the change from the app to the lock removes the entire user account – again after “thinking” about it for 1-2 minutes. So then I have to manually configure the user and PIN all over again. Overall this app is very buggy and requires a total overhaul by app developers that actually know what they are doing. Very very poor for the amount we paid.
Waste of time and money
Everything was working perfectly with my original, Yale Assure Lock. After updating the app, nothing works to tall. It won’t recognise my serial number customer service asked me to call them, and the lock is rendered utterly useless. I will never buy Yale again. I have sent an email and I am expecting a full refund for the useless product for which used to work and now it’s just a very heavy table weight attached to my door.
Update November 2023: tried to use the August app which is the module manufacturer and they only operate in US and Canada but don’t tell you that!! Then when I’ve tried AGAIN to register the lock on Yale Home app I can’t use my telephone number because its LOCKED TO AN ACCOUNT that crosses Assa Abloy and August registered account for me?? I’m hoping someone will reply to the email…..
Developer Response ,
Hello there!
Thanks for writing a review.
We apologise for any inconvenience you may be experiencing. Could you please provide us with more details about your observations. To better assist you, please provide these details to our customer support team who can help resolve this for you. You can reach the team at www.yalehome.com/support
Thank you for bringing this to our attention, and we hope to hear from you soon!
App Privacy
The developer, Assa Abloy Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Assa Abloy Ltd
- Size
- 284 MB
- Category
- Utilities
- Compatibility
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- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 8.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Latvian, Norwegian Bokmål, Norwegian Nynorsk, Polish, Romanian, Serbian, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © ASSAABLOY
- Price
- Free