ET OrderUp
Crude hauling ordering app
Free · Designed for iPad
Energy Transfer OrderUp is an app that allows for Energy Transfer customers to request Crude Oil and Condensate pickups and view booking history in real-time via mobile device. This app communicates with Energy Transfer’s dispatching system to place orders for locations that are currently under contract with Energy Transfer.
Getting Started:
• Contact your Energy Transfer Crude Marketing Representative to request a registration form
• Fill out registration form and send to your Marketer
• Upon approval, you’ll receive your login information from a Customer Service Representative
• Download Order Up in the iOS App Store to begin!
Features:
• Each user’s account is created to include the leases for Operating Company that Energy Transfer Crude Trucking is authorized to haul
• Schedule Full Load pickups (Single location, one tank)
• Schedule Split Tank pickups (Single location, two tanks)
• Request Split Lease pickups (Two locations, two tanks)
• Receive confirmation emails that details your order bookings
• View Customer Service Contact Information
• Review outstanding orders and hauled orders previously booked
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
1. Bug Fix
Issue: Load request creation fails when the lease name contains parentheses.
Reported by: Burk Royal Co
Example Lease Name: CONGER GATHERING SYSTEM (CENTRAL PLANT))
Impact: Users cannot successfully submit load requests for affected leases.
Resolution: Update parsing/validation logic so lease names containing parentheses— including nested or trailing parentheses—are handled correctly.
2. Minor Enhancements
a. Contact Us Section Update
Update the “Contact Us” page to reference “Crude & Water Customer Support” instead of “Crude Customer Support.”
“Crude New Load Requests” label remains unchanged since Water users should submit load bookings exclusively through the mobile app.
b. UI Text Adjustment
Update the “Helps to help” label displayed when clicking the top-left navigation icon to improve clarity and correctness.
c. Keyboard Behavior Improvement
Disable the auto‑hide keyboard feature on the property search screen.
Users reported the keyboard disappearing prematurely, creating frustration during data entry.
e. The “Associated Company” field on the My Account page does not display the operator name.
The developer, Donna Kainer, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Donna Kainer
- Size
- 179.4 MB
- Category
- Business
- Compatibility
Requires iOS 12.2 or later.
- iPhone
Requires iOS 12.2 or later. - iPad
Requires iPadOS 12.2 or later. - iPod touch
Requires iOS 12.2 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Energy Transfer