• Added support for iPhone Duo • Fixed an issue where the saved call forwarding number was cleared after going On Queue

• Fixed an issue where rejecting an incoming call on the mobile app did not stop it from ringing on the desktop client

• Added support for SMS digital interactions • Added support for managed app configuration via your EMM/MDM provider

• Added support for Liquid Glass • Added the caller address to the voicemail detail screen • Fixed an issue where a large caller address could be cut off • Fixed an issue where a voicemail subtitle could be cut off • Localization improvements

• Added the ability to transfer active calls to a queue using blind or consult transfer • Added the ability to place outbound calls on behalf of a queue from contacts or call history • Added display of the queue or group that ultimately handled the call in call history, rather than the initial routing queue • Added context to group calls indicating which member answered the call; calls answered by another group member no longer appear as missed • Added display of external contact names on incoming calls and in call history when the caller's number matches a known contact

• Fix for calling a user without a phone • Localization improvements

• Refreshed design with support for dark mode • Fixed an issue where the contacts search bar could be clipped while searching • Fixed an issue where wrap-up notes were not visible on iPad in landscape • Fixed an issue where the speaker button on the lock screen did not work correctly when answering a call • Localization improvements

• Added the ability to Secure Pause non-ACD calls • Added support for Passkeys with the default browser setting • Fixed an issue where the participant avatar would not display a mute or held state • Localization improvements

• Added the ability to start a call on behalf of a queue • Added a confirmation alert before you log out • Fixed an issue where the consult transfer buttons were at the bottom of the screen • Fixed an issue where the caller's name would not be shown in the dynamic island • Localization improvements

• Fixed audio going silent after returning from a carrier call • Fixed inbound calls being received even when "Receive Calls on This Device" was disabled

- Fixed a crash that could occur when trying to wrap up an interaction from call history

- Added support for handling voice interactions - Added support for viewing and setting your presence - Fixed an issue where a voicemail would not display an address in certain situations - Localization improvements

- Localization improvements

- Added support for French Canadian - Fixed an issue where the call history duration could be inaccurate for a conference call - Fixed an issue where loading a fax could cause the UI to be unresponsive - Fixed an issue where the call duration could display zero for a call that was not answered - Localization improvements

- Added click-to-call support for phone numbers in your browser - Fixed an issue where voicemails displayed phone numbers instead of caller names - Fixed an issue where the call history date picker was unresponsive on iPad

- Added support for Mexico and Singapore regions

- Use Asset Catalog Extensions for Images - Update App Icons and Feature Graphics (iOS)

- Fixed a layout issue with the keypad on iOS 26 - Fixed an issue where faxes were being displayed in call history

- Added the ability to display your call history by date intervals - Fixed an issue where an error could be displayed when disabling calls on this device in the settings - Localization improvements

- Fixed an issue where the Hindi language was not appearing on the login screen - Localization Improvements

- Fixed an issue where the call view might not be dismissed at the end of the call - Localization improvements

- Localization Improvements

- Fixed an issue where an external contact's number would not display if not entered in E.164 format - Localization improvements

- Added support for the FedRAMP region

- Updated resource center links