Do you have a Charge+ Business card from TotalEnergies? The Charge+ application is for you!
Not yet a TotalEnergies customer? Download the application and take advantage of the guest mode to display all the recharging points around you.
RECHARGE YOUR VEHICLE WITH EASE :
With Charge+, you can view the available recharging points around you on the map.
With your Charge+ Business card, you have access to more than 520,000 charging points in Europe (data as at January 2024) at TotalEnergies (Charge.Brussels, city of Amsterdam, etc.) and also at our partners (Ionity, Fastned, Izivia, ENBW, Electra, Shell Recharge, and all the other charging networks)."
VIEW INFORMATION ABOUT THE CHARGING POINT IN REAL TIME
By clicking on the "electric recharging" icons, you can view details of the charging point: real-time availability, charging power, type of connector, tariff, opening times and much more. Guest users will not be able to access all this data.
FILTER FOR GREATER PRECISION
Use the available filters to display the recharging points compatible with your vehicle and optimise your search and recharging.
YOUR EXPENDITURE HISTORY AT YOUR FINGERTIPS
View your expenditure history to easily monitor your consumption. You can filter by date and type of expenditure.
CONSULT USEFUL INFORMATION
If your card is lost or stolen, use the application to register your card. You will find the telephone number for the stop payment service.
WE ARE AT YOUR DISPOSAL
"CUSTOMER SERVICE: If you have any questions or suggestions about your card (security, navigation, etc.) or the Charge+ application, consult the specific FAQs or call our customer service team, available Monday to Friday from 8am to 8pm on +33 9 74 75 27 84 (price of a local call)."
MARKETING: We're always ready to listen to your feedback and feature requests at mycard.mb@totalenergies.com.
Devoir utiliser son gsm pour visualiser les bornes en roulant est un point négatif. La compatibilité avec CarPlay ou androidplay serait un vrai plus
Developer Response
Bonjour et merci pour votre commentaire. Malheureusement l'application Charge+ n'est actuellement pas compatible avec Apple CarPlay. Nous prenons en compte votre proposition d'amélioration, nous vous tiendrons informé ! L'équipe digitale TotalEnergies
Developers heard me !
Bolister
In my previous review, I pointed out an issue preventing the app from displaying the date and the charge duration, which are some very useful information. The developers managed to made this functionnality back in a new app update : thanks a lot for that !
Developer Response
Hello and thank you for your feedback. We’re sorry about the experience you have had. The issues have now been resolved, and we invite you to update the app.The TotalEnergies Digital Team
Bug bug bug
Delrem78
Des sessions de recharge à domicile disparaissent au fil du temps, pas de date disponible sur les sessions de charge. Cette app est vraiment amateur. Impossible de se rendre compte si l’employeur rembourse la somme correcte !
Developer Response
Bonjour et merci pour votre commentaire. Nous sommes navrés de l'expérience que vous rencontrez.Afin de résoudre le problème d'ajout de carte, nous vous invitons à contacter le service client depuis la rubrique "Mon compte". L'équipe digitale TotalEnergies
Bad programming
geekworld12
Many times logging in gives an error, or the app doesn't work, the car doesn't charge...I don't know which company is responsible for this, but please TotalEnergies search for a better digital partner.
Developer Response
Hello and thank you for your comment. We are sorry to hear about your experience. In order to better understand your charging problem, we invite you to contact the Customer service from "My account" menu directly from the app. TotalEnergies Digital team
In the new App version :
• Bug fix
• Continuous improvements to the user experience
Version 2.13.2
The developer, TOTAL MARKETING SERVICES, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Usage Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Size
138.4 MB
Category
Business
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
TOTAL MARKETING SERVICES has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
