Are you a Europ assistance customer ?
From now on, our app allows you to contact our assistance team 24/7, wherever in the world you are to report a medical problem or a breakdown with your vehicle.

In the event of illness, accident or hospitalization, you can inform us of your problem, we geolocate you, your file is opened instantly and a assistance agent quickly contacts you to follow up your request.

Is your vehicle also covered by Europ assistance ? In a few clicks you have access to a fast and qualitative service which will send you a breakdown service in Belgium or in Europe.

You can follow the progress of your request at any time with clear notifications and follow up screen.
Download our app now!

What’s New

Version 4.0.0

Main features of this version:
- Login with the customer account to facilitate assistance requests and integration of the customer area functionalities in the app
o Prefilled contract numbers, license plates and beneficiaries for assistance requests
o eClaims features with consultation of current or closed reimbursement dossiers. Redirection to the customer area for new dossiers.
o Access to contract information directly in the app and redirection to the customer area for contract modifications.
- all types of vehicles are available for technical assistance requests
- confirmation of geolocation
- possibility to consult an ongoing assistance if you have left the page or the app
- GDPR message to accept the sharing of medical data
- Find a health professional nearby
- local emergency information
- First time login tutorial available in the "My Account" tab

Ratings and Reviews

3.9 out of 5
11 Ratings

11 Ratings


Signalement d'un problème hors incident voiture.

Il est dommage que l'application n'aie pas une icône pour signaler un problème autre qu'avec la voiture quand un des assurés à besoin d'assistance autre qu'un dépanneur. Exemple : incident au cours d'une excursion, voyage.... faites avec la voiture. Intoxication... chute.... accident vélo.... natation. Lors pratique sport durant le voyage. Accident ski sur piste .....
MAJERUS yves (ymaco s.a.)

jrlaff ,

Une page unique qui ne fait rien

Un bouton permet d’accéder au site d’EuropAssistance, et il faut se reconnecter à chaque fois. Où est l’intérêt d’une app ?

Moi36635 ,

Simple wrapper d’un navigateur

L’app a un écran puis ouvre un navigateur pour le reste. Intérêt limité.

App Privacy

The developer, Europ Assistance Belgium, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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