The FIAT mobile app offers you a broad range of services so that you can stay connected to your vehicle and bring your digital world on board. Once you get connected, you won't want to be without them!
The FIAT mobile app and Uconnect™ Services are available for Fiat and Fiat Professional vehicles equipped with the new Uconnect™ Box, which is currently supported on the electric New Fiat 500 and the Fiat Professional Ducato MY 21 with Uconnect™ 10.25”, 10.1” and 7” infotainment system.
The Uconnect™ Services can be used via the FIAT mobile app and some features are also available on compatible smartwatches, including WearOS, Apple Watch and others.
Below is a list of the packages with services already available and others that are on the way:
My Assistant is the package of connected services designed to offer you 24/7 assistance through features such as: SOS Call, Roadside Assistance Call, Customer Care and Vehicle Health Report.
My Remote is the package of connected services designed for remote vehicle management, thanks to a wide range of services such as: Remote Operations, Drive Alerts, Vehicle Finder and Eco Score. In addition, E-Control is available for electric vehicles.
My Car is the package of connected services designed to keep you updated on the health of your vehicle, thanks to services such as: Vehicle Info and Vehicle Health Alert.
My Navigation is the package of connected services designed to take advantage of the latest satellite navigation services, enhanced by connectivity features: Send & Go, POI Search and Last Mile Navigation. In addition, for electric vehicles, the services Charging Station Finder and Remaining Range Map are also provided.
My eCharge is the package specific for electric vehicles that enables you to find, use and pay for charging at public charging stations, as well as keep track of your charging history.
My Alert is the optional package designed to protect your vehicle, thanks to services such as: Theft Alarm Notification and Stolen Vehicle Assistance.
Mobility Services and Owners
In this section you can access partner offers and connect directly to web portals dedicated to managing and maintaining your vehicle.
Choose your preferred dealership, pick an available timeslot and book an appointment from the app. It's that easy!
Activating Uconnect™ Services is very simple. After purchasing the vehicle, you will receive an email to complete the registration of your account on the web portal and activate the connected services available for the purchased vehicle. Once you have completed your account registration and service activation, the system will activate all the services and send you a confirmation email. Now you can enjoy Uconnect™ Services!
The compatibility of the available services and features may vary depending on the vehicle model, the infotainment system installed in the vehicle and the country in which the vehicle is sold. More information is available on the website dedicated to your vehicle and in the customer area.
For all new vehicles equipped with a telematics box and ordered on or after 23 January 2023: My Assistant is included in the price of the vehicle in the Connect ONE pack. My Remote, My Car, My Navigation and My eCharge services are included in the Connect PLUS pack which requires customer's subscription. Connect PLUS is available at no additional cost for a 6 month trial period starting from the warranty start date. My Alert and My Wi-Fi services remain optional and require additional subscription.
*Applies to new ordered cars only. The launch date and trial duration depends on country, check the FIAT website to find out more.
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Performance improvements and tweaks
Ratings and Reviews
Faut être très patient
Service clientèle pas très réactif
Developer Response ,
Cher client, merci de bien vouloir nous confirmer que vous avez envoyé votre courriel à l'adresse email@example.com et que vous avez bien reçu un numéro de requête.
Niks maar dan ook helemaal niks mee te beginnen
Developer Response ,
Geachte klant, bedankt voor uw feedback. Om u nog meer ondersteuning te bieden, vult u alstublief het volgende Mob App-formulier in: "Mobility Services and Owners>Management Connected Services> Ontdek meer>Contact>Contact Us"
The app will not connect
The app always gives a fault and doesn’t start up.
Developer Response ,
Cher client, nous vous remercions pour votre remontée. Pour recevoir notre support, nous vous invitons à écrivez à firstname.lastname@example.org en indiquant votre numéro d'immatriculation. Merci
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