My Orange BE 4+

Orange BE

    • Free

iPhone Screenshots

Description

As an Orange Belgium mobile customer, My Orange is your ‘go to’ app of choice.

The My Orange app enables you, at any time you like, to:

New features available:

• Add cards to your subscription for members of your household directly from the app
• Test the network coverage and speed of your internet connection

The app also allows you to:

• Closely monitor your consumption
• Consult and modify your tariff plan
• See your last 6 invoices and review the details
• Manage your payment preferences (method of payment and address for receiving invoices)
• Pay your invoices via a banking app or with your card reader
• Reload your prepaid card or that of someone close to you
• Shift from a prepaid card to a subscription in just a few clicks
• Activate, adapt or deactivate options
• Manage the tariff plans and options of members of your household included on your invoice
• Consult your advantages and accept your gifts available thanks to the Orange Thank You loyalty programme
• Add an Internet or TV offer to your subscription
• Purchase a new smartphone and benefit from advantageous reductions by combining subscription + smartphone
• Find the nearest Orange shop
• Access FAQs, web forms and useful numbers for contacting us. We will be delighted to assist you!

IMPORTANT INFORMATION

• Do not worry about your surf volume:
The use of the app itself is free in Belgium and abroad.
The use of third-party applications is not: the use of GPS for the localization of Orange shops and the payment or reloading via a banking app is charged as a surfing volume.

• Use via mobile network or Wi-Fi:
The My Orange app is accessible via the mobile network or Wi-Fi.
Connecting through the app with our 3G/4G gives you immediate and automatic access to the app.

Careful! For the automatic recognition to work, you may not use VPN or old proxy settings.
If you still need to enter your mobile phone number even if you’re using Orange's mobile network, you have to remove the proxy from the internet settings of your mobile device. More information at https://www.orange.be/nl/instellingen (Dutch) or https://www.orange.be/fr/parametres (French)

If you prefer connecting through Wi-Fi upon first usage after download or update, you’ll be asked to enter your phone number. The received SMS code will give you access to the app.

• Consumption view:
The information shown is limited to the card for which the application is used.
Shown data is purely informative and does not replace your invoice.

BUSINESS OR CORPORATE CUSTOMER?

• The My Orange app has also been optimized for our B2B customers with a SHAPE tariff.
• Please contact your Fleet Manager if you have another business tariff plan. Together with the dedicated Customer Service we'll surely find a way to manage your consumption.

More information can be found on www.orange.be/myorange

What’s New

Version 5.12

We fixed some bugs and improved your experience.

Ratings and Reviews

3.4 out of 5
3.3K Ratings

3.3K Ratings

HARDwithSTYL3 ,

Te weinig herladen

Bij een eerdere bug werd er te weinig herladen waardoor ik opnieuw moest herladen. Klantendienst doet moeilijk en het geld heb ik niet meer gezien👎🏻.

And007bxl ,

Bug logo my orange

Bonjour depuis la mise à jour de l'application le logo orange ne s'installe pas sur l'écran d'accueil sur iPad
nous avons déjà eu ce Problème avec l'application My Mobistar résolu ensuite par une mise à jour.
À la place du logo orange il reste un gros carré blanc.
Il est également très compliqué d'activer l'application sur un iPad vu qu'on reçoit pas le SMS de validation il serait judicieux de corriger cela.

quidam1080 ,

Deugt niet!

App loopt constant vast. Verwijderen en opnieuw installeren is blijkbaar de enige remedie.

App Privacy

The developer, Orange BE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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