
Oursupport 4+
Bruno De Carvalho
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The Oursupport mobile application is a simplified ticket management application. Making it simple by removing any communication difficulties between the person needing assistance and the person ready to help.
Customers can use the mobile application to easily open a ticket (request) requesting IT support (using local language, by taking a photo of their problem).
The tickets will be routed to the customer corporate helpdesk or to a local nearby IT resource that can assist in a timely manor.
Support staff can use the mobile application to manage their tickets, provide consistent and in real-time feedback to the requester and easily track time spent on each ticket.
Oursupport gives customers the ability to easily create and edit tickets, view and communicate throughout the progress on any of your ticket requests. All users are able to manage tasks, feedback and account for times and type of work based on each ticket request.
Oursupport, a support request and response platform, built to help anyone, anywhere at anytime.
What’s New
Version 3.4
- Adding wallet / earnings module to app
- Limiting companies for creating tickets.
- Ability to select text in comments, notes, feedbacks and ticket description.
- Ability to share attached files
App Privacy
The developer, Bruno De Carvalho, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Bruno De Carvalho
- Size
- 23.1 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.2 or later.
- iPod touch
- Requires iOS 13.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- 2020 © Tsolnetworks
- Price
- Free