StartGO
City Mobility
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
Your city, your way! Book a safe and reliable ride in seconds with StartGO. Modern, fair, and always at your fingertips.
Two Apps, Real-Time Synchronized
Our product consists of **two real-time, synchronized apps** that are designed to work together:
1. **StartGO** (this app) – rider / passenger app
2. **StartGO Driver** – driver app
They share the same backend and update in real time. **The two apps must be tested together in sync;** otherwise you will not be able to proceed past certain screens (see below).
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## Why “GO Select and Pay” Is Greyed Out – and How It Becomes Active
In **StartGO** (this app), the **“GO Select and Pay”** button stays **greyed out (inactive)** until at least one driver is **online** in the **StartGO Driver** app. This is by design: we only allow booking when a driver is available to accept the trip.
- **If you only open StartGO (rider app):**
No driver is online → the button stays greyed out → you cannot continue to payment and the rest of the flow.
- **When it becomes active:**
As soon as a driver is **online** in **StartGO Driver** (after tapping **Go** on the offline screen and granting location), that driver appears as “available” in our system. The rider app then receives this in real time and **activates** the **“GO Select and Pay”** button. You can then tap it and move on to payment selection and all following screens.
**Important:** Screen transitions (booking → payment → trip status → completion) only work when both apps are used in sync: **driver online first**, then **rider requests a ride**. Please follow the steps below in order so you can see the full flow in both apps.
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## How to Test (Step-by-Step)
### Step 1 – Driver app (StartGO Driver)
- Install **StartGO Driver** on a second device (or simulator + physical device).
- Log in with this **test driver** account:
- **Email: driver-test@startgo.pro]`
- **Password: Qwert*09
- When prompted, **allow location access** (required for the driver to go online and receive trips).
- You will see the **offline** screen. Tap the **Go** button to go **online**.
This test driver is configured with a global service area, so they will appear available to riders from your location.
### Step 2 – Rider app (StartGO – this app)
- On your review device (e.g. iPad), open **StartGO** (this app).
- Log in with this **test rider** account:
- **Email: appletest@test.com
- **Password: qwert*09
- Allow **location** when prompted.
- Enter a **pickup** and **dropoff** address (any valid addresses; the test driver’s area is set globally).
- Select a **vehicle type**.
- The **"GO Select and Pay"** button will now be **active** (no longer greyed out) because the driver from Step 1 is online. If it is still greyed out, ensure the driver app is open and the driver has tapped **Go** to go online and has granted location.
- Tap **"GO Select and Pay"** and choose **in-vehicle payment** (pay to the driver at the end of the trip) so you can test the full flow without entering card details. Then confirm.
- You can then follow the same trip in the **driver app** (accept trip, navigate, complete) and see all corresponding screens in the **rider app** (driver location, status, payment, completion).
### Step 3 – What you can verify
- All booking and payment screens in the rider app.
- **In-vehicle payment** option and full trip flow.
- Real-time sync: actions in the driver app (accept, start, complete) reflect immediately in the rider app.
- Trip completion and, if applicable, rating/receipt screens.
## Summary
- **StartGO** and **StartGO Driver** run in real time and must be **used together**: driver online first, then rider. Without this, **“GO Select and Pay”** stays greyed out and the flow cannot continue.
**Design (Guideline 4):** This app is designed and optimized for **iPhone** only. It is not optimized for tablet layout; on iPad it runs in iPhone compatibility mode. We ask that design and usability be evaluated on **iPhone** devices. Thank you for testing StartGO.
**"We've updated StartGO to provide a more stable and seamless experience!
What's New:
• Improved map view for a smoother ride experience
• Improved performance and stability
• you can now choose whether to receive personalized content (privacy transparency)
• Minor improvements and bug fixes
The developer, Start Group Bv, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Body
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Size
- 101.6 MB
- Category
- Travel
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 6 more
- English, Arabic, Bulgarian, Dutch, French, German, Turkish
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Provider
Start group
- Start group has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
373573920 - Address
Bernstraat 20
2660 Antwerpen
Belgium - Phone Number
+32 496793594 - Email
beymelok@gmail.com
- Copyright
- © Start Group BV