BREAKING CHANGES • Support of 5.1 Servers will be dropped in the next major release (26.2). IMPROVEMENTS • Network traffic is optimized. BUG FIXES • The Welcome Screen displayed "Loading" for some time after disconnecting from a Site. Fixed. • Transcoded streams were incorrectly displayed if opened from the devices list with enabled “Live Previews”. Fixed. • The app could hang after remaining idle on the devices list screen for several hours on iPads. Fixed. TESTED OS • iOS / iPadOS 18, 26.

BREAKING CHANGES: • iOS / iPadOS 17 and earlier are no longer supported. NEW FEATURES: • Simplified Layout Management. A new grid system that maximizes tile size while ensuring all cameras fit within the viewport. Users can now zoom in to increase tile size or zoom out to see more cameras at once. • Mobile Push Notifications Feed. Added a centralized history feed for push notifications. It aggregates notifications from all accessible Sites within an Organization or those specifically linked to the currently connected Site, allowing users to review alerts they may have missed. • Camera Groups (Folders) Support: The mobile client now supports Camera Groups (Folders) configured in the Desktop client, making it easier to navigate large systems using the same Resources tree structure. IMPROVEMENTS: • Improved the font size and color on items in the Bookmarks and Objects search lists to enhance readability. • URLs included in bookmark descriptions are now clickable, allowing users to open links directly in a browser. • Unified the naming and structure of options within the Mobile Client Settings for a more intuitive user experience. BUG FIXES: • The application sometimes incorrectly displayed a "No Sites" message immediately after launch. Fixed. • Search results on the Welcome Screen could experience "shaking" or bouncing while scrolling through long lists. Fixed. • Sites with restricted access (e.g., "Site Health Viewer" permissions) were incorrectly appearing in the "Sites" tab instead of under their respective Organization/Partner. Fixed. • A broken link was removed from the error message shown when attempting to connect to a local Site using a Cloud account while not logged into the Cloud. Fixed. • The error message when entering an incorrect IP address or port in the "Connect to Server" form was misleadingly labeled as an "Internal error." Fixed. • Cameras from offline Sites in a Cross-Site layout would show an infinite loading animation instead of an "Offline" placeholder. Fixed. • Opening a camera in a Cross-Site layout when 2FA was required but disabled for the user account resulted in infinite loading. Fixed. • The archive calendar did not correctly respect the "Use Server Time" setting, preventing the selection of the current date in different time zones. Fixed. • A short tap on the 2-way audio button could cause the app to remain muted until a restart when using servers version 6.0.6 or older. Fixed. • The top item on the "Looking for" screen was slightly cropped by the top bar. Fixed. • Previews in the bookmarks and objects lists would fail to load if the bookmark started with an empty video segment. Fixed. • Text in the breadcrumbs navigation panel was not properly centered on iOS devices. Fixed. • The application could crash on iOS after a user logged out from their Cloud account. Fixed. TESTED OS: • iOS / iPadOS 18, 26

BREAKING CHANGES: * iOS / iPadOS 17 and earlier will not be supported starting the next major release (26.1). # BUG FIXES: * Some Sites were not displayed on the Welcome Screen when an Organization contained over 100 Sites. Fixed. * Device permissions were not applied correctly for users who belonged to a group with inherited permissions. Fixed. * Long error messages beneath text inputs were truncated in certain languages. Fixed.

NEW SUPPORTED OS: * iOS 26 * iPadOS 26 # BUG FIXES: * Mobile Client crashed if the currently opened camera was deleted from the Server. Fixed. * 'Missing Object' was automatically selected while using the object search filter for the VIVOTEK plugin. Fixed. * LIVE stream from certain VIVOTEK cameras (like FD9165-HT-A) could not be played in mobile client. Fixed. * The default name of the soft trigger button was untranslated. Fixed. * Japanese texts were not fully displayed or overflowed the field. Fixed.

BREAKING CHANGES: * Support of Servers version 5.0 and lower is discontinued. * iOS/iPadOS 17 and earlier will not be supported starting the next major release (26.1) NEW FEATURES: * Enterprise (SaaS) users can navigate through available Channel Partners and Organizations directly on the welcome screen. * Enterprise (SaaS) users can share links to archive fragments such as bookmarks and detected analytics objects. * Cross-site layouts are now supported in the Mobile Client. IMPROVEMENTS: * Search on the welcome screen was redesigned and improved. * The ”Connect to Site” authentication sheet was redesigned. * A navigation panel was added on the site view screen. * The settings screen was redesigned, “App Info” was added. * Enterprise (SaaS) – New “Shared Only” filter was added to bookmark search for 6.1 Servers. BUG FIXES: * “Log in to Cloud” dialog was always shown in English despite the selected System language. Fixed. * Shared layout did not have a specific icon in Mobile Client. Fixed. * The “Archive Encrypted” placeholder was not displayed on the Bookmarks/Objects preview screen. Fixed. * If the camera was opened from the Bookmark preview screen, Object search could not be opened from the camera’s menu. Fixed. * Mobile Client displayed timeline in UTC time zone for Servers 5.1.x if time request had never been performed on Server. Fixed. * If a user logged into Cloud account using the uppercase letters, Mobile Client did not receive push notifications. Fixed. TESTED OS: * iOS / iPadOS 16, 17, 18.

BREAKING CHANGES: *Support of Servers version 4.2 will be discontinued in the next major release (25.2). NEW SUPPORTED OS: *iOS 18 *iPadOS 18 IMPROVEMENTS: *Connection time to Systems was significantly reduced. *On big Systems with many devices, archive chunks on the timeline are being loaded much faster. *Video playback can now switch from hardware to software decoding in case of a hardware decoder failure. This can be disabled with a new “Enable software decoder fallback” setting. *Unnecessary transcoding on the Camera Screen opened from Bookmark/Object Preview can now be avoided by the “Maximum decoders count” option (see the “Beta Features” section in Settings). *Font colors for different placeholders were adjusted for better visibility. BUG FIXES: *Black frames were displayed instead of live video for some fisheye cameras (i.e, Hanwha PNM-9031RV). Fixed. *Images could be dewarped in an opposite angle. Fixed. *If a camera had more than 5 action buttons (soft triggers, PTZ or 2-way audio), they could overlay and hide timeline zoom in/out buttons. Fixed. *After every attempt to enable/disable Motion Search for Servers 5.0/5.1, the “Loading” status was displayed for a few seconds and then playback position moved to archive. Fixed. *Watermark was not displayed over the video on the Bookmark/Object Preview screen. Fixed. *Link to the Cloud account settings on the dialog “Cannot connect to the System. Two-factor authentication is required” did not work. Fixed. *A pop-up message with an unexpected clipboard operation appeared in Mobile Client on startup or connection to a System. Fixed. *The “Press and hold” tooltip was still displayed even if the soft trigger button was released. Fixed. *Search filters for objects worked only for the first word specified. Fixed. *The Mobile Client could not reconnect to the system via if server IP had changed. Fixed. *Minor optimization of the 2-way audio button behavior for the situation when microphone permission has not been granted yet. *Buttons for Type/Color/Subtype in Object Search were displayed partially off-screen on iPad. Fixed. *Streams from some cameras (i.e. MS-C4466-RFPE) could not be viewed on iOS. Fixed. *When setting up an analytics object filter on Apple devices, the changes could not be applied after the first attempt and the on-screen keyboard reopened. Fixed. TESTED OS: *iOS / iPadOS 16, 17, 18.

BREAKING CHANGES: *Due to compatibility issues, viewing and searching for analytics objects is disabled when connecting to Server version 4.2. *Support of Servers version 4.2 will be discontinued in the next major release (25.1). NEW FEATURES: *Added a new “Beta Features” section to Settings that provides early access to new Mobile Client features. *Beta Feature: “Export video, bookmarks and objects” that works with Servers 6.0+. BUG FIXES: *Soft trigger buttons were not shown on virtual cameras for custom roles. Fixed. *Mobile Client could not connect to Servers v 4.2 if the username contained capital letters. Fixed. *Video did not display on Object Preview for some objects. Fixed. *If changed, the layout name was not updated in the left menu until the Mobile Client was reconnected to the System. Fixed. *Push notifications with the "No access to this information" header were popping up even if the user was logged out from Cloud. Fixed. *H264 video resolution is increased up to 4096x4096 for HW video decoding on iOS to avoid transcoding for high resolution cameras. *Previews in the camera list were colored with a blue filter for some Hanwha cameras. Fixed. TESTED OS: *iOS 16, 17. *iPadOS 16, 17.

BUG FIXES: *Some messages were not translated. Fixed. *Some Chinese characters appeared in Japanese localization. Fixed. *Text search did not work properly on bookmarks. Fixed. *Sometimes, the timeline did not update when switching cameras. Fixed. *Soft trigger buttons were not shown for users with custom roles. Fixed. *Sometimes not all available systems were displayed on the welcome screen. Fixed. *In some systems with multiple servers, video from cameras could freeze. Fixed. *Some online systems could appear offline but were still accessible. Fixed. *On some fisheye cameras, the image switched to low quality after applying dewarping. Fixed. *It was not possible to set the best quality and high resolution combination on iOS devices. Fixed.

BREAKING CHANGES: *iOS 15 and earlier are no longer supported. *iPadOS 15 and earlier are no longer supported. *Server versions 4.0 and 4.1 are no longer supported. *Due to compatibility issues, viewing and searching for analytics objects is disabled when connecting to Servers version 4.2. *For Servers v5.0 and below: if some plugin detected any object it will be visible in search filters for every camera on the Server. NEW SUPPORTED OS: *iOS 17 *iPadOS 17 NEW FEATURES: *Added the ability to view and search for analytics objects. IMPROVEMENTS: *The new "Speedup connection" option is added to the settings, which enables UDP Hole Punching (disabled by default). *Improved sorting of systems on the welcome screen. Cloud systems have priority over local ones, then systems are sorted by name. BUG FIXES: *If the "ownerApiForAdmins" option was enabled in the Server settings, Mobile Clients could not connect to Cloud systems. Fixed. *Switching between networks slowed down video playback. Fixed. TESTED OS: *iOS 16, 17 *iPadOS 16, 17

IMPORTANT: *This version reverts the changes made for 24.1 back to the previous version (23.2)

BREAKING CHANGES: *iOS 15 and earlier are no longer supported. *iPadOS 15 and earlier are no longer supported. NEW SUPPORTED OS: *iOS 17 *iPadOS 17 NEW FEATURES: *Added the ability to view and search for analytics objects. IMPROVEMENTS: *The new "Speedup connection" option is added to the settings, which enables UDP Hole Punching (disabled by default). *Improved sorting of systems on the welcome screen. Cloud systems have priority over local ones, then systems are sorted by name. BUG FIXES: *If the "ownerApiForAdmins" option was enabled in the Server settings, mobile app users were unable to connect to Cloud systems. Fixed. *Switching between networks slowed down video playback. Fixed. TESTED OS: *iOS 16, 17 *iPadOS 16, 17

IMPROVEMENTS: *Added the ability to open doors for Hanwha intercom devices. *Added support for the "Heater" and "Wiper" functions for Hanwha cameras. *With VMS Servers version 5.1, added the ability to view the list of bookmarks for several cameras at once ("Any Devices" and "Selected Devices" filters).

IMPROVEMENTS: • Navigation of bookmarks in the bookmark player is done in chronological order. • Added support for bluetooth headphones and microphones into the iOS app.

NEW SUPPORTED OS *iOS 16 *iPadOS 16 NEW FEATURES *Added the ability to view and search for bookmarks. IMPROVEMENTS *Cloud connection session duration increased to 180 days.

BUG FIXES: *Fixed Push Notifications on iOS 16.1.

IMPROVEMENTS: *Improved the warning prompts about checking the VMS Server SSL certificate. BUG FIXES: *Connection to VMS Cloud expired too quickly while the mobile device screen was locked. Fixed.

NEW FEATURES: *Added the option to disable hardware acceleration on iOS devices manually (Main Menu > Settings). This is useful for video streams that use non-standard resolutions, as they cannot be displayed on iOS devices with hardware acceleration enabled. *Added support for displaying watermarks on video streams. BUG FIXES: *Fixed an issue with password autocomplete in the System Connection dialog. *The System did not open after pressing the “Open in VMS” button in the Cloud Portal on a mobile device browser. Fixed. *Sometimes, push notifications were not displayed correctly. "No access to this information" showed up on the home screen instead. Fixed.

KNOWN LIMITATIONS: *Connection to VMS Cloud is not retained when upgrading from previous versions. *Your account password must be re-entered to connect to a VMS Cloud system running VMS Server version 4.2 or older. **Push notifications will arrive without a preview until the password is re-entered. BREAKING CHANGES: *Incompatible with VMS Servers running version 3.2 or below. NEW FEATURES: *Added VMS Server SSL certificate verification options. One of two security modes can be selected in the settings: **Recommended (default) - Allows you to connect to VMS Servers with valid self-signed and public certificates. **Strict - Allows you to connect to VMS Servers with only valid public certificates. **Also option can be disabled, the certificate will not be checked. *Implemented session-based authentication as the default authentication type for new users created after installing/upgrading to VMS Server 5.0.. *Added support for viewing content stored on encrypted archives. **The decryption password must be entered on the Desktop Client. TESTED OS: *iOS 12, 13, 14, 15 *iPadOS 14, 15

BUG FIXES: *Fixed an issue client freezing when opening an archive. *The keyboard was not closed after returning back after cameras searching on iOS/iPadOS. Fixed.

NEW SUPPORTED OS: • iOS 15 • iPadOS 15 NEW FEATURES: • Added support for push notifications in China on OS (through Apple). TESTED OS: • iOS 12, 13, 14, 15 • iPadOS 13, 14, 15

NEW SUPPORTED OS: *iOS 14 *iPadOS 14 BUG FIXES: *UI/UX fixes. *Improved Cloud connectivity within different mobile networks. *All characters were displayed as capital letters in Oxygen OS. Fixed. *Mobile client did not connect to Server if it was opened from Cloud Portal by clicking the "Open in Nx Witness" button. Fixed. *Sometimes push notifications opened the mobile client with a camera list instead of the associated camera. Fixed. *Mobile clients could not properly reconnect to Server if a user switched between apps. Fixed. *Mobile client crashed after a long idle time. Fixed. *Mobile client on iPad Pro crashed while connecting to a system with more than 30 cameras. Fixed. TESTED OS: *iOS 12,13,14 *iPadOS 13,14

BUG FIXES: *Fixed an issue with cloud connectivity in some mobile networks. *Fixed a client crash on iOS 14/iPadOS 14 when 2-way audio was enabled.

CRITICAL COMPATIBILITY NOTICE: *All users must update to the v20.1 Mobile release in order to be able to connect to a v4.1 System via the Mobile Client. Mobile Clients v19.6 or earlier will not be able to access Systems running v4.1 or later. BRANDING UPDATED: *Branding has been updated for the Nx Witness Mobile Client. The application’s name is now “Nx Witness” and the logo has been updated to a W for Witness. If you do not see the new branding after updating, we recommend restarting your phone. BREAKING CHANGES: *Compatibility with VMS 2.6 and less is not supported. NEW FEATURES: *Push Notifications (for VMS v4.1 or later): **Rules can be created in VMS to send Push Notifications to mobile devices. **Users can receive push notifications from multiple systems, and turn on and off notifications for specific systems. **In order to receive Push Notifications users must be logged in to the Cloud through their mobile applications. **Notification texts can be configured in VMS. IMPROVEMENTS: *Session duration is now limited. Mobile clients log out automatically when a session exceeds the specified duration. *Mobile Client pulls video from interfaces according to the "Routing Management" table in VMS. BUG FIXES: *UI/UX fixed and improvements. *Fixed crash when mobile client was minimized and closed by sliding while thumbnails were loading. *Fixed an issue with "←" and "→" buttons for the first and the last camera on the selected layout. Now it shows the first camera after the last on press on "→" and last after the first on press on "←". TESTED OS: *iOS 11,12,13 *iPadOS 13

BUG FIXES: *Fixed several issues with user permissions with custom roles such as: accessing cameras, PTZ control etc.

NEW FEATURES: - System Search - If there are 8 or more system tiles Systems can now be filtered by system name, owner name, owner account, and server address. - Enable / Disable Audio - Audio can be switched off on cameras. - Login Lockout - If a user tries to log in with incorrect password 5 more times an error message will appear and the login dialog will be blocked for 1 minute. - Playback using Server or Client Time - Added ability to switch between Server and Client time mode during playback IMPROVEMENTS: - Time Format Unification - time format (12-hour or 24-hour) now reflects the device OS - Soft Trigger icons are now ordered alphabetically - Added “Disabled by schedule” alert when a Soft Trigger is not available b/c of Rule scheduling - Added "No Live stream" placeholder on virtual camera when viewing in live mode BUG FIXES: - Live video did not started automatically after the server was restarted. Fixed. - Fixed encoding issue with Chinese traditional language on iOs 13. - Mobile client did not stop pulling video if the system was disconnected from the cloud. Fixed. - Some virtual cameras were played as 8*8 pixels. Fixed. - Several consecutive mobile client connections could lead to server rejecting all incoming connections. Fixed. - Fixed an issue with a blank screen after switching to the camera without an archive. - Fixed an issue with a blank screen after play/pause on camera without an archive. - Fixed an issue with a blank screen after pausing and switching to the camera with an archive. - It was possible to log in to the non-configured system. Fixed. - It was impossible to view 2 minutes up to live from server 3.2. Fixed. - User could not scroll the software trigger using the swipe gestures. Fixed. - If the user tapped and hold on some instant soft trigger, the trigger was not activated on finger release. Fixed. - Fixed error while opening a virtual camera. - Fixed some translation issues. - Other UI / UX fixed and improvements NEW SUPPORTED OPERATING SYSTEMS: - iOS 13 - iPadOS 13 TESTED OPERATING SYSTEMS: - iOS 11.4 - iOS 12.1 - iOS 12.2