Micad Helpdesk Advanced
Business
Only for iPhone
Free · Designed for iPhone
iPhone
The Micad HelpDesk Advanced app is used to remotely receive reactive and planned preventative maintenance jobs as well as soft service requests. When a job is started, it will activate a stopwatch to accurately feedback on how long is taken to complete the job. Work can be paused and continued the next day if incomplete or sent back to a supervisor if lacking materials or manpower. Stock parts can be assigned to provide material costs and photos uploaded to evidence completion or to communicate with other technicians or supervisors.
Engineers can be given the ability to create their own work from any fault found whilst working on other jobs or join a colleague where assistance is required.
This App uses one PDA licence from the Micad HelpDesk system.
This App requires a reliable internet connection. Please ensure that your network provider can offer a reliable 3G/4G data service for your geographical area.
In offline mode, job data will be stored on the device and will synchronise back to the system when an internet connection is re-established.
Location Services must be turned on in order to send GPS data; Notifications turned on to receive Push Notifications.
Continued use of GPS running in the background can dramatically decrease battery life.
Ratings & Reviews
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Bug Fixes and Stability Improvements
The developer, MICAD Systems (UK) Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy .
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- MICAD Systems (UK) Ltd
- Size
- 3.9 MB
- Category
- Business
- Compatibility
Requires iOS 11.0 or later.
- iPhone
Requires iOS 11.0 or later. - iPod touch
Requires iOS 11.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Location
- This app may use your location even when it is not open, which can decrease device battery life.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Micad