Dexcom ONE 4+
Continuous Glucose Monitoring
Dexcom
-
- Free
iPhone Screenshots
Description
Dexcom ONE Continuous Glucose Monitoring – smart, easy and effective diabetes management.
Monitoring your glucose level has never been simpler with the Dexcom ONE Continuous Glucose Monitoring System and mobile app.
Dexcom ONE Continuous Glucose Monitoring System provides the user the ability to:
- Know their glucose level with just a glance at a compatible smartphone†
- Set optional and customizable high and low alerts
- Use a discreet, simple and convenient device
- Access glucose summary reports
- Zero fingersticks* or calibrations
Plus, Health app access so you can share retrospective glucose data with third party apps.
Before you start making treatment decisions with Dexcom ONE, work with your healthcare provider to learn how.
Learn more at dexcom.com
This app is for use with the Dexcom ONE Continuous Glucose Monitoring System
*If your glucose alerts and readings from the Dexcom ONE do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions
†For a list of compatible devices, visit www.dexcom.com/compatibility
What’s New
Version 1.6.1
The Dexcom ONE team consistently endeavors to enhance the app and improve the overall user experience, prioritizing safety and reliability.
Starting with version 1.6 you can optionally provide a glucose reading to calibrate the sensor and enhance the accuracy of your readings.
With each update, we not only introduce the latest features but also address various issues, including:
• Performance enhancements aimed at improving usability.
• Bug fixes to minimize crashes and enhance overall reliability.
• User interface updates are designed to simplify understanding of the app’s functionality.
Should you have any questions or comments, we invite you to explore our website at www.dexcom.com or reach out to us via email at appsupport@dexcom.com.
For technical assistance, please contact our dedicated technical support team at dexcom.com or connect with your local Dexcom representative.
Ratings and Reviews
App on iWatch not allowed outside US
Please enable the app for iWatch in all cases - not only for US residents. I cannot use the app on my watch as I am not living in US!
I checked that my iWatch is compatible but I do not see the app as an option to install. There is also no Widget. I read your comment that you need to check all devices in order to allow the option for app installation - yet, it is not clear how you check all devices in US and you cannot check the rest of the world and so there is no option to install and use the app outside US. Honestly, it is not an ease… If the products are allowed for sale worldwide, why don’t all people have the equal right to use the app on the watch?
Developer Response ,
I'm afraid we cannot provide a timeline for this. Dexcom apps are classified as medical devices and we're required to test all devices used with Dexcom systems. Here's a useful list of devices and apps that are currently compatible with Dexcom products https://www.dexcom.com/compatibility
Poor development
I gave it a try for 20 days so 2 sensors. The first one started to measure correctly after two days. For the last week i was happy until today when i had to replace the sensor. I followed up all the instructions and started the warmup. An hour later i recieved a message saying "replace sensor". I troubleshooted many times in all the ways Dexcom recommends but still the same. For me this is causing more nerves than using a glucose meter all day.
Globally the idea is wonderful and can help a lot of people and improve diabetics life but seriously people? You sell something that you can not even make it work properly!
Developer Response ,
We'd like to follow up with you to learn more about the situation. Could you please call us on +35924901184. Office hours: Monday to Friday 09:00-18:00.
Best Regards, the Dexcom Team
The app does not work
The only way to make to work is by restarting the device. Then turn off low battery mode. Then start the app and allow to crash it.
Start it again and it will work probably work for another 2-4 hours unless you use another Bluetooth device simultaneously. Then you will need rinse and repeat.
As another person said they almost never update the app (or at least not to make it working).
I use them because free style libre are not available locally.
App Privacy
The developer, Dexcom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
DexCom, Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- 6340 Sequence Drive San Diego California 92121 United States
- Phone Number
- +1 8586996895
- phedlund@dexcom.com
- Size
- 127.7 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Bulgarian, Croatian, Dutch, Estonian, French, German, Greek, Italian, Latvian, Lithuanian, Romanian, Spanish
- Age Rating
- 4+
- Copyright
- © 2021-2024 Dexcom, Inc
- Price
- Free