I am writing to report a recurring issue with the subtitles on Black Clover.In many episodes, the subtitles are noticeably out of sync with the audio. This significantly reduces the enjoyment of watching the series and negatively affects the overall viewing experience.As a paying subscriber, I expect a reliable and high-quality streaming service. It is very disappointing to encounter such a basic issue on a premium platform.What is even more frustrating is that I have reported subtitle issues through the episode feedback multiple times, and I always make sure that my app is fully updated. Despite this, the synchronization problem still persists across many episodes, with no noticeable improvement.What makes this even more surprising is that unofficial free streaming websites often do not have this synchronization problem. It is difficult to understand how a paid service can provide a worse viewing experience than unofficial alternatives.I sincerely hope this issue will be investigated and resolved as soon as possible. Otherwise, I may have to reconsider my subscription, as it is difficult to justify paying for a service that continues to suffer from such a persistent problem.
Hi Ehab, We appreciate you sharing your experience regarding the subtitle synchronization issues with Black Clover. It’s clear how this impacts your enjoyment, and we understand the importance of a seamless viewing experience, especially as a paying subscriber. Please consider reaching out to our support team at https://got.cr/help-cr with additional details so we can assist you better. We genuinely hope for a resolution that enhances your experience, as we want you to enjoy every moment of your favorite series! 🙏✨ The Crunchyroll Team 🧡