Tawasul‪.‬ 4+

eGovernment Authority Bahrain

    • Free

Screenshots

Description

Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.

What’s New

Version 4.21.0

- Minor bug fixes

Ratings and Reviews

4.2 out of 5
1.5K Ratings

1.5K Ratings

fatima falah ,

Thank you

This year was so much easier getting all my requests done in one app, thank you for your service 🙏

yawazzan ,

Waste of time

There seems not to be an oversight on the manner in which ministry staff reply to users, as such (at least in my case) nothing was achieved except for wasting my time. In one case, my complaint was transferred back and forth between the ministry of works and EWA 4 to 5 times like a ping pong ball until a useless reply was given and this after EWA had closed my initial complaint without resolution.
يبدو لي انه لا توجد رقابة على أسلوب و مضمون التعامل من طرف موظفي الوزارات على شكاوى المراجعين. على الأقل من خبرتي في استخدام التطبيق لم ينجز غير ضياع الوقت. في احد الحالات تم تحويل معاملتي من قبل وزارة الأشغال و هيئة الكهرباء ٤ إلى ٥ مرات قبل إفادتي برد/قرار غير مفيد و بعيد عن الواقع و هذا بعد إلغاء الطلب دون الرد في الشكوة الاولى من قبل الهيئة.

brianwjoseph ,

Great Services’s!

I kindly request you to use the app and find out about the response you get! Honestly, I am amazed of their response! Great initiative! Please keep up the good work! All the best!

App Privacy

The developer, eGovernment Authority Bahrain, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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