Tawasul. 4+
eGovernment Authority Bahrain
-
- Free
Screenshots
Description
Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.
What’s New
Version 4.16.0
- Minor bugs fixes
Ratings and Reviews
Great Services’s!
I kindly request you to use the app and find out about the response you get! Honestly, I am amazed of their response! Great initiative! Please keep up the good work! All the best!
Waste of time
There seems not to be an oversight on the manner in which ministry staff reply to users, as such (at least in my case) nothing was achieved except for wasting my time. In one case, my complaint was transferred back and forth between the ministry of works and EWA 4 to 5 times like a ping pong ball until a useless reply was given and this after EWA had closed my initial complaint without resolution.
يبدو لي انه لا توجد رقابة على أسلوب و مضمون التعامل من طرف موظفي الوزارات على شكاوى المراجعين. على الأقل من خبرتي في استخدام التطبيق لم ينجز غير ضياع الوقت. في احد الحالات تم تحويل معاملتي من قبل وزارة الأشغال و هيئة الكهرباء ٤ إلى ٥ مرات قبل إفادتي برد/قرار غير مفيد و بعيد عن الواقع و هذا بعد إلغاء الطلب دون الرد في الشكوة الاولى من قبل الهيئة.
Recommended
A very helpful service for people when they need a voice and feel unheard by the government entities they are dealing with.
App Privacy
The developer, eGovernment Authority Bahrain, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- eGovernment Authority Bahrain
- Size
- 27.5 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Information & eGovernment Authority
- Price
- Free