I played this since lastyear and it was the best at first. But now u guys ruined ur own game. Levels are getting harder to surpass especially in championship. Moves ingame are only up to 17-20 moves and forcing us used up all diamonds and boosters. It is sooo unfair that easy level is almost the same as super hard level but the rewards u get is only 1x per item for any tasks. U guys ruined ur own game. All this game did is grab money. Oh need I to tell ppl here that u guys also threatened to banned account for any refunded purchased? Lol. Support help is very useless and so selfish! Trash. Uninstalled 👎🏼
Dear Fashionista, thank you for sharing your thoughts and experiences with our game. We’re sorry to hear about your dissatisfaction and want to address your concerns. It seems there has been a misunderstanding regarding the account suspension. This occurred due to a transaction reversal after using in-game items, leading to an automatic system prompt regarding potential account actions. We’ve communicated this in our previous messages and offered options for resolution, which were declined. Your feedback about game difficulty has been noted and will be shared with our development team for consideration and potential optimization. However, if the refund decision remains unchanged without a subsequent repayment, account access will regrettably stay restricted. We appreciate your understanding and continued support. If you have any other suggestions or need assistance, feel free to reach out to us anytime through in-game GM, our FB fan page (https://www.facebook.com/en.HollywoodCrush), or Email (support.hollywood@matchrella.com). Thank you!