Using this application, you can book your queue slot in advance and reduce waiting time at the Department of Immigration and National Registration, Brunei Darussalam. Register yourself and book your slot based on the services required.

Booking through QueUP apps is only applicable for selected services at the Headquarters, Department of Immigration and National Registration.

Current services applicable are:

Smart identity card section

- Application of identity card

Travel document section

- Application of travel document

Visa, Visit and Diplomatic section

- Application for extension of visit pass
- Application for extension of student pass
- Collection of visa approval letter
- Re-entry visa application

Foreign Worker section (Company)

- Application for extension of work pass /dependent pass/student pass
- Application for cancellation of work pass /dependent pass/student pass

What’s New

Version 1.6.3

See number of people in queue.
Calendar shows availability of slots 3 months ahead.
Check-in when you are nearby.
live display panel on your phone.
Receive push notification for QueUp booking reminder.

Ratings and Reviews

3.1 out of 5
19 Ratings

19 Ratings

Shazwanna ,

Forget password

How to reset?

hj Batman ,

Cant signup

When i tried to click the signup button when i tried to sign up, it didn’t respond anything.

forabetterservice ,

Retrieve password

I cant retrieve my password because i forgot my username. Please also include “forgot username” feature.


App Privacy

The developer, Rhymin and Partners Sendirian Berhad, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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