We’ve added the option to easily report an issue with a charger in the app. This update also brings improved styling and bug fixes across the app.

In this release, AC chargers now have updated visual guides and show whether you'll need to bring your own (BYO) cable. Where applicable, sites may show parking conditions. We've also fixed a number of bugs and updated the styling and layout across the app.

This update brings improved styling and layout across the app, along with usability and security improvements to better support customers visiting from abroad. We've also fixed a number of bugs and made other improvements to keep things running smoothly.

In this release we have expanded the automatic start of charge features to include ISO15118 Plug & Charge. If you have a compatible BMW or MINI you will soon be able to register compatible cars to enable starting a charge session automatically.

Autocharge is here! We are introducing vehicle management and automatic charging. If your EV is compatible, you can link your vehicle to your account to enable Autocharge. Alongside this, we have optimised the charging screen, map filter, and location pages to support the new feature. We’ve also made changes to support additional automatic start features coming soon and fixed a number of bugs.

This update brings better performance when viewing live charge sessions, improved styling and layout, and easier‑to‑use password and input fields. We’ve also made changes to support upcoming features and fixed a number of bugs.

This update brings better performance when viewing live charge sessions, improved styling and layout, and easier‑to‑use password and input fields. We’ve also made changes to support upcoming features and fixed a number of bugs.

This update includes improvements to the sign-up process for international customers, changes to support upcoming features, and a round of bug fixes.

This release introduces a more streamlined sign-up process for new customers, including mobile number verification, allowing us to reach you when it matters most. We’ve also made it easier to find the fastest charging location near you. This release also includes a backend update and a round of bug fixes to keep things running smoothly.

Version 2.2.0 enables you to download your Payment Confirmation from the Transactions screen. We fixed errors during sign up and the ‘white screen’ problem reported by you. We have also made the refresh of content more timely, updated our underlying framework, advise when a phone is not supported and fixed a number of other bugs.

In this update, when you scan QR codes on chargers, you'll be taken directly to the location details in the app. You can now start all AC chargers using the app. Tapping the directions button will open a more accurate charger location on your navigation app. We've also improved the sign-up flow, account deletion flow, and the appearance of site icons on the map. Several minor issues with the app's behavior and appearance have been addressed.

This update includes fixes to the password reset redirect, clearer login failure messages, and the reintroduction of a manual payment option to help clear outstanding balances.

Welcome to the new ChargeNet app! This release brings a fresh new version of the ChargeNet app that provides a whole new and enhanced EV charging experience. It includes an enhanced map view which makes it easier than ever to select the charging location that matches your needs, adjustable Filters that customise your map view and a guided start charge experience.

We have corrected a small issue that could occur when showing faulted connectors.

For this release, we have: * updated a collection of supporting software, which means we now require users have at least iOS 14 on their phones * changed the way charger filtering works on the map screen to allow you to see "All" chargers, rather than only one of AC, CHAdeMO or CCS2

We have resolved a bug that randomly caused the map to not appear.

1.6.4: - when changing your password to something that doesn't meet our password strength criteria, the app now explains what you need to change - our Terms and Conditions are linked to during signup - minor bugfixes

Live charger updates

Password Reset Help Resources

RFID Fob Ordering RFID Fob Registration

Clean New Look. Guided Charging Instructions. Improved Stability.

Improved feedback starting chargers

Improved charger auto select Starting or Stopping a charger now requires confirmation Better feedback while charger start and stop is in progress Under Construction chargers which cannot be remote started now show as under construction on the charger details

Minor Fixes

New Charge Session Screen. Charge Sessions started with RFID now visible in the App.