311 St. John's 4+

This is a fabulous app. As I'm walking my dog I often see over flowing garbage containers, garbage, etc. You can create a request, take a picture which assigns the coordinates and submit on the spot. Often if you wait till you arrive home, it's forgotten. Good on ya' City Council!

I want to know about garbage and recycling days; I don't see an easily accessible way on this app to see this. The rest of the app may be fine but this little issue gets my goat and therefore, I am not a fan.

I give this 3/5 stars (good and useful, but ready for improvement) and use it frequently!
This is a good App that improves the ability of citizens to report issues in town. City response to 311app notices is relatively quick.

Screens are simple and pull down menus cover a good range of topics.

Improvements suggested:
-indication of report status on summary screen and on map
-more detailed feedback from city staff (opened/notified/assigned/closed/postponed) appear to be only options. 'Closed' sometimes means rectified, sometimes means that the city is not going to to anything about it, resulting in a re-sent report.
-keep the option open for reporter to comment after work is done so that any missed items or offers of thanks can be made.
- if a duplicate report is being filed, allow the reporter to see the earlier file, and then have the option to simply add to the existing report- this would reduce the number of incoming reports on a per-issue basis.