Apple Support 4+
We’re here to help
Apple
-
- Free
Screenshots
Description
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans, and/or certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. See apple.com/legal/privacy/ for the Apple Privacy Policy.
What’s New
Version 4.9.1
• Performance enhancements and bug fixes
Introduced in version 4.9:
• Added Bulgarian, Croatian and Greek as supported languages
• Expanded region availability to: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Iceland, Iraq, Jamaica, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Lithuania, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
Ratings and Reviews
Was 5 Stars, Now 4
Prior version of app has a easier to use interface for finding support. Discover tab useful, but Get Support tab now harder to use, searching results in articles cluttering finding symptoms or leading to getting support from a person or chat or even email support.
Recommend a Silo approach to search in the app
Discover tab can search articles
Get Support can search for symptoms to actually get support
Articles can still be an option for resolution of issues, but after putting in symptoms
Sent from my iPad
I never realized I needed an app like this until now. Thanks!
Perfect
This is great! Couldn’t find what I was looking for then this came out and the Apple staff helped so much !
App Privacy
The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Apple Canada, Inc.
- Size
- 34.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Copyright
- © 2023 Apple Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.