Bell Maison intelligente 4+

Bell Alarm system

I have had more trouble with this system since I put it in 2 months ago. I have had the Tech repair at my place numerous times. First it wasn't recording and then it was the software not working. I now have been notified that I have used 80% of mytime. It quit recording. Why would I want the last 2 months of old clips when I cannot get the new ones. This is for my protection. We can send a person to the moon but cannot put parameters in an alarm software. You just charged me $400.00 for an additional camera and it has only worked for the last week. The techs' are great but do lack some education in how this system is supposed to work. I am really disappointed in your product and if I have to call the tech's back I will be cancelling my contract. I can get a video camera at Best Buy much cheaper. Jean L Jack

Difficult to communicate

It’s way too difficult to communicate with the agents from Bell. I highly recommend a smaller company that is more likely to treat you with respect.

Terrible

For a home security app, this is the worst possible choice to get. On a good day, it might work 1/10 times (and I have great wifi this is not the issue). Way too un secure for a family

Réponse du développeur ,

Hi, if you are still experiencing this, please write to us at smarthomesupport@bell.ca with your account information, your App Store username (use man 3412), details about the issues. We'll assist you. Thank you.