BetterHelp - Therapy 12+

#1 Therapy Platform


Designed for iPad

    • Free



BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars

Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.

What’s New

Version 17.0.0

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- In this version we improved live session connection stability

Ratings and Reviews

4.7 out of 5
7.4K Ratings

7.4K Ratings

paigeM2003 ,


Literally I’m stuck in an endless loop. It keeps putting me through the questionnaire and I just need to talk to someone. Please. I can’t get it to work, so that sucks. I deleted it and I’m looking for a new app.

CG N-G ,

My mental health is not your side hustle

Got matched quickly, seemed like a good fit. My counselor showed up late to first appointment, repeated herself a lot, gave me incorrect information about how the platform works. After that, none of her availability was possible for me. She told me she would send work sheets to keep communication open until our next session. Sent nothing for days until I reminded her. Sent me a pamphlet on how to argue with your spouse, which was NOT an issue I was having. The hours of availability really seem like the counselors are fitting in extra cash after their regular jobs. Reading other reviews about people on the phone or in the car, I absolutely believe it. If you want to tough it out, be prepared to spend the first month ($$$$) just finding a counselor. I spent $420 for one 25-minute phone call because none of her appointments worked for me. She wasn’t paying attention to what I said and gave me incorrect info about how it worked. Very disappointing and extremely frustrating when I really just need help. Calling it BetterHelp, they should be sued for false advertising.

irenemarszowski22 ,

Be careful they don’t charge you $300

I signed up for one month on better help for $60 and they charged my visa $300.

This is ridiculous I just tried contacting support and OF COURSE you can only email them.

Don’t subscribe!!

App Privacy

The developer, BetterHelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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