Broil King iQue 4+

I find when using a probe, the notifications feature randomly sends notifications for 1° or 2° temperature changes. this happens whether or not a probe temp is set. all firmware is up-to-date and this is a brand new unit.

Good morning, Thank you for your review! We're sorry about the notifications - Can you please reach out to us at info@omcbbq.com with a screenshot of the notification you're receiving? We're happy to look more into why you're receiving this notifications. Thank you!

App keeps going off and on, tells me my smoker is off when it isn’t. Doesn’t connect even though I’m right beside it. Tells me to close my lid on the middle of cooking even though it’s been closed for an hour. And it times out. Terrible. Been like this for over a year and no improvements have been noticed. Wouldn’t have purchased the bbq knowing the app was this bad.

Hello Dezi, Thank you for your review. We're sorry the app is not working. We're aware of some issues and are working on getting them fixed. Please reach out to us at info@omcbbq.com so we can better understand the issues you're facing. Thank you.

Sure wouldn’t buy anything from this company again. Broil King firmware won’t update, app loses connection to grill constantly, doesn’t fit on screen (half of the data is off the side of the screen).

Hello James, Thank you for your review. We're sorry to hear you are experiencing. We are aware of some app issues, and are working to get these fixed but we'd like to hear more about what you're experiencing. Please reach out to us at info@omcbbq.com with images of the app and any other details of the issues you may have. Thank you.