Calgary 311 4+

The map gives inaccurate readings and the input is confusing (e.g. in making a complaint about ice and snow on the sidewalk there is no indication which is the address of the property you are complaining about and which is your address, and then you can’t edit it if you have put in the wrong address on either line).

Its a little confusing why you can only report 2 things online via the website and have to call in for everything else but you can report most things via the app but not currently dog barking…but in the off chance i encounter a beaver; we’re covered.
If they made all options available it would be better, or at least make an “other” drop down option.

I am loving this app. Raised a request to pick a dead animal from my backyard and that was completed in 2 days. Raised another request to remove dead tree from the front of my house and that was completed in 18 days. Now I have asked them to plant the replacement trees yesterday and the person visited the place today already and I am pretty sure it will be completed soon too. Great work everyone. I appreciate the help and support.