iPhone Screenshots


My TELUS is an easy-to-use mobile app that lets you conveniently manage your Mobility and Home accounts (Alberta & BC) on the go.

Please note: Select small business accounts are supported, but Corporate / Enterprise accounts are not yet eligible.

What’s new

Home Services customers in Alberta and BC can now use the app to:

Quickly pay your internet, TV, mobile and home phone bills
Review and update all your TELUS plans
Easily monitor your internet usage to avoid overages

Features for customers on monthly rate plans include:

Monitor your monthly data, text, and voice usage
● Check your account balance
● Make one-time payments or sign up for automatic payments
● Find and add travel passes
● Add or remove features like text messaging or data packs
● Check your Device Balance and Contract Status

Features for prepaid accounts include:

● Monitor your prepaid add-on usage
● Check your account balance
● Top up your prepaid services using a credit card or PIN
● Add features like text messaging, voicemail, etc.

Best of all, you won’t be charged data fees when using the My TELUS app with a TELUS Mobility plan, even while travelling abroad with a 4G (HSPA) or LTE device.

Mobile access is for use in Canada only, on select devices within wireless network coverage areas. Data charges may apply for service outside Wi-Fi coverage.

The My TELUS app requests these permissions from your device, for the following purposes:

● Directly call phone numbers: To enable the app to call TELUS support for you with one simple tap.
● View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
● Full network access: To access the Internet and communicate with TELUS servers.
● Location: To support and simplify purchasing of travel options.

Like using My TELUS? Please take a few minutes to rate us and tell us what you think.

What’s New

Version 4.14.0

Select Optik TV customers can now view their package details conveniently within the app. See which channels, theme packs, and premium services you're getting, and watch the best shows out now.

Ratings and Reviews

4.3 out of 5
7K Ratings

7K Ratings

Indy1818 ,

Need Data Usage back

Need to see data left and days left out back in app. Isn't that what an app is for? To track usage in the go? Can't rate it higher with the best tool gone.
09/17 -Update They listened! way to go Telus! Data usage is back on the mobile app! 5 stars for listening to us!

Developer Response ,

Thanks for the feedback, we've added this back. Check it out and let us know what you think.

Grlam ,

Unable to login

My account link suddenly disappeared and I am no longer to login with the app. What happened?

Developer Response ,

Hi there, Sorry about that. Can you please logging out, closing the app and then logging back in again? That should fix the problem.

skippingrock ,

Update for iPhone 5c please

I am very disappointed that the latest update is requiring us to update. And yet I cannot update with our iPhone 5c! (an iOS 32-bit device)

I require to use this phone for my kids as I cannot afford to buy a new phone every time an iOS update or what not comes up please allow us to use older versions of iPhone with this app.

My kids need to be able to manage their usage on their iPhone 5c (32-bit iOS devices) and now they cannot nor manage any of their restrictions and usage notifications.

Yes, the new version might add some whiz bang new feature but what use is that if suddenly the device that is on the Telus network suddenly can't use any features at all?? There is no reason that the backend of this app cannot support the older 32-bit version.

****At the very least remove the update this app message on the last compatible version for the iPhone 5c so that I can run it onto the device. ****



TELUS Communications Inc.
129.8 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.


English, French

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2012 TELUS Communications Company


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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