Citybox

Utilities

Free · Designed for iPad

This app is a custom-built app designed exclusively for the Citybox hotel team. It provides real-time monitoring and control of Citybox’s self-service kiosk infrastructure to ensure smooth daily operations and optimal guest experience. Important: This app is intended for internal use by Citybox staff only. It requires a registered Citybox account to access. Key Features: 1. Real-Time Status Monitoring: Get live updates on the operational status of each kiosk. 2. Customizable Alerts for Guest Assistance: Receive notifications when guests use the “Help” function on kiosks, enabling immediate support and enhanced guest satisfaction. 3. Customizable Features Tailored to Hotel Needs: - Revenue Overview: Gain insights with a tailored overview of kiosk-generated revenue. - SMS Notifications to Guests: Send SMS updates to guests based on their status - whether they’re arriving, currently staying, or have departed. - Order Charging for Unpaid Purchases: Implement a system to automatically charge for orders if customers haven’t completed payment. 4. OTA Software Updates: Seamless over-the-air updates keep your kiosks up-to-date with minimal effort. 5. User-Friendly Interface: An intuitive dashboard provides effortless access and management of essential kiosk information. 6. Centralized Kiosk Management: Manage multiple kiosks across various locations from a single platform, optimizing time and resource management. 7. Support Ticket System: Submit and track support tickets effortlessly for quick issue resolution and improved efficiency. The Citybox SSK Monitor app is more than software; it’s a comprehensive solution for administrators and operators in the hospitality industry, powered by Heisenbug to ensure optimal kiosk performance.

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Rebranded for Citybox with updated name, icon, and description.

Version 1.0.6

The developer, Heisenbug, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    • Seller
      • Heisenbug AS
    • Size
      • 22.2 MB
    • Category
      • Utilities
    • Compatibility
      Requires iOS 15.1 or later.
      • iPhone
        Requires iOS 15.1 or later.
      • iPad
        Requires iPadOS 15.1 or later.
      • iPod touch
        Requires iOS 15.1 or later.
      • Mac
        Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      • English
    • Age Rating
      4+
    • Copyright
      • © 2025 Heisenbug®
  • Developer Website
  • Privacy Policy

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