ClickMobile Touch 4+

ClickSoftware Technologies Ltd

    • 1.2 • 81 Ratings
    • Free

Screenshots

Description

ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system.

ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction.

The application includes the following capabilities:
* Task management – Manage the entire task execution process, view the customer’s information,
report the status of the task as it progresses
* Time and attendance management – Report and track the time and attendance of a field resource
or a crew, including the ability to view and manage your shifts
* Inventory management – Manage your inventory, scan barcodes and requests parts from the field
* Power map – View your tasks and schedule on a map to help visualize your day
* Dynamic forms – Forms can include file attachments and signature capturing
* Internal messaging system – Share knowledge with peers using instant messaging and file sharing
* Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day
of service, automatic status transition based on location
* Supervisor app – Scheduling interface for continuous operational insight and real-time visibility
into the field

The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.

What’s New

Version 20.5.13

Bug fix in the application logs

Ratings and Reviews

1.2 out of 5
81 Ratings

81 Ratings

Johnkeykong69 ,

Gutter trash

It has been the displeasure of using this app for work over the past 13 months. It is slow, unresponsive and unintuitive. Whoever decided to make an audio notification that you cannot turn off should be fired and never allowed to look at a computer screen again. The app destroys your phones battery life. I wouldn’t recommend this to my worst enemy and am glad to be returning to my old system. Good riddance and to any poor souls that have to use this app, may god have mercy on your soul 🫡.

JayV129 ,

Buggy

Doesn't work

Brian.ss ,

A detrimental app to my work flow

This app actually makes my day more difficult. It’s extremely buggy, ruins my battery life, and hinders my work flow. If your company bought services from this app, they made a mistake.

App Privacy

The developer, ClickSoftware Technologies Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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