The minimum deployment version has been changed to iOS 15.1. (Note that in version 3.3.1, the minimum deployment version was previously increased from iOS 14 to iOS 15.5). Improved internal logging capabilities.

Fixes: - Audio/video call stability improvements. - Fixed message delivery and typing‑indicator issues after secure‑to‑live upgrades. - Typing indicator now works after attachment uploads. - Visitors can now close chat after a background timeout. - Reduced memory usage when uploading many attachments.

Fixed: - Fixed a bug where authentication during an ongoing audio call disabled the chat button. - Aligned operator name display across Widgets screens to consistently show only the first name.

Changed: - The header of the Chat screen now has a shadow. Fixed: - Fixed an issue that the visitor survey was not opening after ending the chat. - Fixed a bug where a failed engagement could not be closed. - Fixed an issue of app crashing when uploading attachments to the chat during a Live Observation. - Unified a design difference between platforms related to applying styles to survey input fields.

Changed: - Phoenix Client iOS dependency has been updated to version 5.3.5. Fixed: - For authenticated visitors, the Chat screen on iOS now does not show a separate close button, only the left arrow. - When a visitor requests a live chat after leaving Secure Messaging, they are now automatically enqueued. - The "Leave Current Conversation" dialog is now correctly shown when an ongoing transferred Secure Messaging engagement exists and the visitor decides to start a new engagement.

Changed: - All screen sharing functionality has been completely removed from both the Widget SDK and Core SDK. Fixed: - Unified several design differences between platforms, including snackbar background color on Chat and Call screens, avatar size and placeholder padding, and various survey elements. - Fixed freezing during push notification setup when an APNs token was not passed to the SDK. - The visitor survey now opens correctly after ending a chat. - The default selected option can now be deselected for single-choice questions in surveys. - Fixed an issue where the End button briefly appeared when the visitor closed Chat screen while being enqueued. - The unread messages bubble now correctly disappears from the Chat screen after messages are read. - Fixed a bug in SDK versions 3.1.0 and 3.1.1 where the bubble did not appear after visitor authentication during an ongoing engagement.

Authenticated visitors will receive push notifications for Secure Conversation messages. Tapping a push notification alert will navigate the visitor to the Chat screen.

Changed: - Updated default values of a couple of translatable texts. Also an error message in case of timed out request is translatable now. Fixed: - Fixed an issue where starting a Live Observation would fail with an error after switching from a closed default queue to a specific queue during engagement initiation. - Fixed an issue where the Entry Widget would display all media types when no operators were available, instead of showing the empty state.

Bug fixes and improvements

bug fix and stability improvements.

bug fix and stability improvements.

bug fix and stability improvements.

Added the possibility of setting external ID under custom settings.

Bug fix and stability improvements

Improvements in the visitor authentication process: - Visitors can now be authenticated with the Direct ID token during an ongoing engagement. - The engagement will end when the visitor gets de-authenticated.

Bug fixes and improvements

Bug fix and stability improvements.

Bug fix and stability improvements. Ability to gather real-time context.

Ability to gather real-time context

GliaWidgets version updated to 2.2.2.

Added: - Support for custom locales in native mobile applications. Documentation available in GliaHub; - Settings screen which gives the ability to apply custom site settings.

Added: - Support for custom locales in native mobile applications. Documentation available in GliaHub; - Settings screen which gives the ability to apply custom site settings. Fixed: - Chat messages were duplicated for authenticated visitors at the beginning of an engagement; - The attachment button was hidden when receiving a custom or response card; - Global colors were not applied to some views; - The spinner animation did not work when requesting a visitor code; - The UI did not update for audio calls after the audio stream was established; - Messages could be sent when the Message Center was unavailable; Changed: - The company name set through Glia Hub now takes precedence over the UiTheme configuration.

### Added * Native GVA support for mobile applications. * More views now support dynamic type font and are ADA-compliant. * Messages syncing between mobile and desktop. ### Fixed * Too much space between the last message and the connecting view when starting a new engagement. * The Powered by Glia logo was missing from the End Engagement dialog. * SingleChoiceResponse messages were duplicated. * System messages were not shown in chat. * Chat history was duplicated for restored engagements.

Bug fixes

New features: 1. Call Visualizer 2. Secure Conversations Minor bug fixes