Freshcaller 4+

Name: Freshcaller
Rating: 3.4 (5 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- 3,4 • 5 notes

- Gratuit

Description

Modern Cloud Telephony

Calls: Make and receive calls at your convenience.

Agent status: Set your availability by toggling between being online and offline from within the app.

My calls: Directly engage with your most recent callers from the list of recent calls

Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.

Multiple incoming calls: View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Benefits of Freshdesk Contact Center

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days.

3 oct. 2023

Version 3.14

We're always making improvements to Freshcaller so that you don't miss a thing.

3,4 sur 5

5 notes

Vibrating

This app keeps making my phone vibrate without a notification.

Completely formatted my iPhone and over a few weeks slowly installed apps one by one to find which one was causing the phantom vibrations. It was Freshcaller.

Hi Zach, we're sorry to know that you faced this problem. We've fixed quite a few nagging issues with the app. So, please let us know if the vibration persists. You can drop in a mail to support@freshcaller.com. Thank you.

Great tool!

We have been on freshcaller for two weeks and love having this app!

Thank you for your feedback!

Unable to switch

Hi
I'm unable to switch between different numbers that I have in my account,neither able to switch my status of availability.
It's happening only on iPhone 8. I tried it on Samsung S8+ and it works fine.
Please look into it as high priority as it is disrupting out working environment.
Thanks

We are really sorry that you had to experience this. This could be an account specific problem that we can definitely help you with. Please reach out to us at support@freshcaller.com.

Le développeur FRESHWORKS TECHNOLOGIES PRIVATE LIMITED a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.