Freshdesk Support Desk 4+

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

    • 4.4 • 237 Ratings
    • Free

Screenshots

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.

What’s New

Version 7.7

This update includes some bug fixes and language updates

Ratings and Reviews

4.4 out of 5
237 Ratings

237 Ratings

jp/john ,

Well developed applications

I would recommend this app.

Mehlenbacher ,

Great app

Easy to use. Well
Done.

Crossowrdjunky ,

App not working with IOS 12.5.5

The App stopped working with my IOS. It crashes / won’t even open. Please have an older version available, I need this App for work. Extremely inconvenient and frankly quite disappointing...

App Privacy

The developer, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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