GettingOut 17+

I get this is an app for incarcerated people. However, we are all human and communication with family or support systems is important to help people. Therefore, I can see those who made or control this app are part of the problem & are part of making humans feel inhuman the way they are treated. Yes those who ensure this app is insufficient & a crappy app contributes to the dehumanization.

I have never seen such a poorly developed considering all the money families, friends, support systems, and inmates pay for this app. I can guarantee someone is getting rich off those incarcerated & their families…this is total corporate abuse & profiting off people’s trauma.

Someone defiantly, who has the know how, should report this Telamate Corporation or what ever it is & review their policies & abuse of power & control.

That’s system keeps on bugging since I change number my husband’s not even able to call me it’s very frustrating….and the system is always down
I think they don’t bother fixing the issues knowing it’s the only application we can use…. And if you call customer support well last time it took me over an hour to be able to talk to someone

Ever since this app came out there’s been nothing but problems, at one point I was forced go use the desktop version which now doesn’t even load the whole msg. I updated the app when it prompted me to do so, & I haven’t been able to use it since. This is crazy! How can an app have so many problems & how do the updates mess the app up! A lot of use NEED this app to communicate with our loved ones, & it never works EVER. & when you call synergy they just say IT is working on it, really? For weeks?