GROHE Sense 4+

Grohe AG

    • 1.3 • 12 Ratings
    • Free

iPhone Screenshots

Description

The GROHE Sense app is at the heart of the GROHE Sense system, which offers you protection from water damage. The app allows you to continuously monitor and control your GROHE Sense and GROHE Sense Guard - at any time. Learn more about your water consumption and the associated costs.

- alerts you of pipe breaks, leakages or unusual waterflows
- monitors temperature and humidity in your home
- warns you of the risk of frost
- shows your history of water consumption and related costs

What’s New

Version 1.11.2

What's new in version 1.11.2?
* Changing your email address made easy: We've fixed a bug that previously prevented changing the email address in the app. Now you can update your contact details even more easily.
* Text adjustments for clearer communication: We've made minor text adjustments to provide you with an even more understandable and user-friendly experience.
* Automatic updates for your device: From now on, you have the option to activate automatic updates.

Ratings and Reviews

1.3 out of 5
12 Ratings

12 Ratings

Plumbing away ,

Can’t set up account error code

Embarrassing being at a customers house and getting error code while setting up app. So embarrassing. What’s going on here grohe? Unit looks great! But absolutely useless if we can’t connect! No instructions in box? Like common?!?? How can I connect with customer support? And this is not what I’m
Use to with your products. Very sad.

Read in other review to go to sensehelp.com and that’s a bad gateway. Like common 😩I’d like my money back for this extremely expensive boat anchor. I’m a plumber and will not be promoting this product until this is rectified asap.

Thanks,
Plumbing away

Developer Response ,

Hi, Thank you for your Review. We apologize for any inconvenience you've experienced. Please don't hesitate to contact our customer service team at helpdesk.senseguard.com or sending an email to contact@senseguard.com. We're here to assist you with any issues you may be facing. Best regards, SenseGuard Team

JTsquared11 ,

Useless app and valve

Releasing an app this buggy is an embarrassment. I am removing the unit as it is basically non functional.

Developer Response ,

Hi JTsquared11, We would like to know more about the issues you are facing with our App, therefore we kindly ask you to contact our customer service at sensehelp.com. We have also released a new app version 1.10.0 yesterday. Please update the app if you have not already done so. Thank you. Best regards, your Senseguard team

Jfer86 ,

Extremely buggy app

I have had to uninstall and reinstall this app 3 times because I will often just get a white screen when opening it. I’m shocked this was released in this state.

Developer Response ,

Hi Jfer86, thank you for the review! We are currently working on fixing the white screen issue. It is our team's first priority and has taken longer than expected. Closing the App and opening it again after a few minutes, normally solves the problem. If not, the only workaround for now, is to delete and download it again. We are sorry for the inconvenience this issue is causing. If you need further support please contact us at sensehelp.com by logging in with your App credentials and opening a customer service ticket. Thank you! Kind regards, your Senseguard team

App Privacy

The developer, Grohe AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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