Screenshots

Description

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations.

Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.

With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!

Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Having trouble? Please reach out to humans@heyday.ai

What’s New

Version 1.2.7

View history
Better search
Better templated replies
Performance improvements

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

Information

Seller
Heyday Technologies Inc.
Size
62.5 MB
Category
Productivity
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2018 Heyday Technologies Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like