HydroHome - by BC Hydro 4+
Energy & Smart Home Management
Insight Energy Ventures, LLC
-
- Free
Screenshots
Description
The HydroHome app gives BC Hydro customers tools and insights to track, understand and manage their home’s electricity use anywhere, anytime.
Features of the free app:
- Your whole home’s hourly energy use data up to the previous day.
- A breakdown of how your home uses energy.
- Insights and tips to help you save.
- Custom notifications based on your budget.
If you purchase a hub (optional) through the app, additional features are available:
- Real-time data that shows how much electricity your home’s using right now.
- Connect compatible smart home devices to see device-specific energy use.
- Control compatible smart home devices (lights, thermostats, plugs, etc.) all in one app.
With greater knowledge of your home’s energy use, you can take actions to save energy and money.
The HydroHome app is available to most BC Hydro residential customers. Hubs aren’t available to customers in apartment buildings due to limitations with the wireless technology.
For full details including eligibility, hubs, compatible smart home devices, and frequently asked questions, visit https://www.bchydro.com/powersmart/residential/tools-and-calculators/hydrohome-app.html
What’s New
Version 1.0.17
New Advisor Content
Ratings and Reviews
View Bill Option?
I want an app to view my bill without the nuisance of logging in on a website every month to be paperless. I don’t see a view my bill option. Why is this not included?
BC Hydro Apartments
I was part of the trial, the hub worked flawlessly and now I’ve been cut off from live data insights. I don’t understand why you’d write off folks who have apartments where meters are in their units. Funny I still see live usage in toolkit and my hub is still showing as fully connected. Just locked out of daily live feeds. Blown opportunity and zero rating from me as an early adopter.
Developer Response ,
Hi, Review things for fun. We appreciate this feedback! Unfortunately, many apartments are too far from their meter to ensure the level of functionality required. If you would contact Support, we are willing to validate whether Live Usage will work for you moving forward. 877-763-7782, or email us: support@hydrohome.zendesk.com
Best Regards,
HydroHome Support Team
Dumpster fire
I can’t believe they are releasing a new app that is this bad and broken. The previous app was very basic, but it worked. This one is just embarrassing at every level. Serious bugs everywhere and a terribly designed unintuitive UI. They clearly went with the lowest bidder for the development of this.
Developer Response ,
Hi, jaheku. Thank you for your feedback. We are committed to ensuring our users have a positive experience in the app. We are committed to making enhancements based on feedback like yours. We appreciate your patience and hope you are willing to revise your review when you feel it is worthy, as we are making continually releasing enhancements to the experience for our customers. Best Regards, HydroHome Support Team
App Privacy
The developer, Insight Energy Ventures, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Insight Energy Ventures, LLC
- Size
- 86.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Powerley, Inc.
- Price
- Free