iPhone Screenshots


iA Mobile makes it easy for you focus on your goals by always having your information at your fingertips! Take advantage of your group insurance benefits and monitor your retirement savings and investments at iA Financial Group.

With iA Mobile, you can:

- Submit your claims securely
- Send photos of your receipts, if required
- Track your claims
- Use your health spending account to reimburse the unpaid portion of a claim
- Check the eligibility of healthcare providers
- Check your prescription drug coverage
- Estimate the amount you will be reimbursed for your prescription drugs
- Find pharmacies that offer the prescription drug you are looking for and compare prices*
- Use your smartphone as a group insurance card
- Obtain proof of travel insurance**
- Produce the list of expenses for your income tax return

The functionalities in iA Mobile vary based on the plan chosen by your employer.

** WebRx users outside Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx does not provide prices per pharmacy; instead it provides an average provincial price for each drug being searched.
** Obtain proof of travel insurance if your group insurance plan covers emergency medical care received outside of Canada

- See how much you have saved to date
- Track your progress toward your retirement goal
- See the return on your investments
- Make voluntary contributions to your group RRSP, group TFSA or VRSP
- See your transaction history
- Make sure that your investment asset mix still matches your investor profile
- Designate or change your beneficiaries

- View your investment balance
- See your personal rates of return for each contract
- Consult your electronic documents

You must be registered for My Client Space to take full advantage of iA Mobile.

To learn more about iA Mobile, go to ia.ca/iamobile.

What’s New

Version 5.14

The most recent update includes improvements to existing functionalities and corrections to minor anomalies.

Ratings and Reviews

4.7 out of 5
29.2K Ratings

29.2K Ratings

SCC_Ajax ,

App needs update to work with tablets.

The app works well on cellphone’s. Though it would be nice if working on tablets such as iPad that one could work in Portrait or Landscape mode for viewing.

Developer Response ,

Thank you for your comment! It will help us improve.

Deposit problems ,

Processing times

Just so you’re aware, when submitting a claim, processing can take up to 10 days, this is a very long time compared to other providers, then they ask you for receipts and it takes another 10 days for review and processing. All in all you wait about five weeks for your benefits, doesn’t feel like much of a benefit, more of a headache and stress.
They don’t tell you this step, but this is how the process works if you want to miss the dissatisfaction step.
Submit claim on app, send pictures of your receipts to your email, save them to your desktop, open up your space online on your computer, send your receipts for review - if you don’t do this you’re going to be waiting five weeks for reimbursement.

Developer Response ,

We're really sorry to read that you are disappointed by this service. If you want to make a complaint, please write us a detailed email to social@ia.ca.

Jeanl123 ,


Avec un apps on doit avoir la possibilité de tout faire, mais pas avec celle-ci, on doit encore se connecter à l’espace client pour recevoir ou envoyer des messages entre autre

Developer Response ,

Bonjour, merci de votre commentaire. Nous travaillons présentement à l'ajout de fonctionnalités supplémentaires pour l'application. Nous prenons bonne note de votre suggestion et l'acheminons à l'équipe. Bonne journée

App Privacy

The developer, Industrielle Alliance, Assurance et services financiers inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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