iSERV Service Management
Service management application
Free · Designed for iPad
All in one service management application provides various roles of - your customer including - service techs, managers, and other team members - with digital and real-time visibility to the equipment information. Operators or Tech can log cases and collaborate with the OEM's service team - all from an integrated, easy to use - mobile app and a web portal.
It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.
Key Features:
- Ticket management
- Self guidance for troubleshooting
- Remote collaboration through AR/VR
- Performance monitoring
iSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.
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Feature Enhancement.
The developer, ITHENA, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- ITHENA, LLC
- Size
- 5.2 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © ITHENA