AyahPath advertises a "full refund" policy for Canadian residents (Brazil, Quebec, Argentina all listed as full refund eligible), yet their cancellation email explicitly states "subscriptions are non-refundable." This is a direct contradiction.I was charged $49.99 for what appeared to be a one-time payment but was actually a hidden recurring subscription. The app does not display the subscription in Apple's subscription management system, making it impossible to cancel through standard means. I had to contact support to even discover the charge.Their Terms of Use claims full refunds for certain regions, but their support team contradicts this in writing. They also acknowledge the subscription details were "not easy to locate afterward" - a deliberate dark pattern designed to trap users into unwanted charges.The developer response dismisses legitimate concerns by claiming the terms were "displayed on the purchase screen" (they clearly were not visible enough) and "during checkout" - yet users still can't find or manage their subscriptions in the standard Apple location.
Assalamu Alaykum Manahil! We’re sorry you feel this way. AyahPath is built on transparency and clear subscription terms, and all payments are processed only with user consent. We’d like to understand your situation better — please reach out to support@ayahpath.com with "AyahPath.Review" in the subject line so we can help.