iCivic — Wait Times

ER, SAAQ, Service Canada

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Wait times for Outaouais public services before you head out: ERs, SAAQ, Service Canada, municipal centres, ecocentres. Share yours in 10 seconds. iCivic is an independent app. It is not affiliated with, endorsed by, operated by, or representing any government or public body — including the Government of Quebec, the Government of Canada, the Ministry of Health and Social Services (MSSS), the SAAQ, Service Canada, the City of Gatineau, or any other agency. iCivic does not facilitate any government service; it only displays wait times for informational purposes. No one should waste their day waiting. iCivic displays wait times for public services: hospital emergency rooms, SAAQ offices, municipal service centres, and Service Canada offices. Check the wait time before you leave, and leave at the right time. HOW IT WORKS • View a map of services around you with a clear color code: green means you can go. Off-peak hours for each location are estimated from observed history — get an alert as soon as the wait time drops below your threshold. • Confirm the wait in two clicks: a geo-verified, anonymous report that helps everyone after you. WHERE OUR DATA COMES FROM This is the complete list of sources iCivic uses. There are no others. Each location's source is also shown directly inside the app. Official sources: • Emergency-room wait times: Government of Quebec, Ministry of Health and Social Services (MSSS) — https://www.quebec.ca/en/health/health-system-and-services/service-organization/quebec-health-system-and-its-services/situation-in-emergency-rooms-in-quebec • Service Canada office wait times: Government of Canada, Service Canada — https://offices.service.canada.ca/en/checkwalkinwaittimeshref • Weather, forecasts and weather alerts: Government of Canada, Environment Canada — https://weather.gc.ca • Boil-water and do-not-consume advisories: Government of Quebec, Ministry of the Environment (MELCCFP) — https://www.quebec.ca/en/agriculture-environnement-et-ressources-naturelles/eau-potable/qualite-eau-potable/boil-water-advisory-against-drinking-water User reports: • Wait times for SAAQ service points and municipal service centres: estimated solely from anonymous, geo-verified reports submitted by iCivic app users. No government data is used for these locations. iCivic is not affiliated with and does not represent any of these entities; all names and trademarks belong to their respective owners. Busy-time estimates are computed from averages of observed history (hour, day of week, time of year) and are indicative only. WHAT YOU GET • Map of emergency rooms, SAAQ offices, municipal service centres, and Service Canada offices • Best time-slot estimate for each location, from observed history • Threshold alerts: "less than 15 minutes" → notification • Community reporting in 10 seconds, geo-verified and anonymous • Bilingual (French/English) FREE AND PRIVACY-FRIENDLY iCivic remains free for citizens in its basic version. Designed to comply with Bill 25: your GPS location is never stored — it is used only to verify your presence at the location. Reports are anonymous, your data is hosted in Canada, and there are no ads. PUBLIC DATA, BY THE PUBLIC Every 10-second report saves someone else hours. Made in Gatineau, Quebec. Reminder: iCivic is an independent app and does not represent any government entity.

  • 5.0
    out of 5
    1 Ratings

• Redesigned location page: wait by service and “When to go” in a single card • “I’m going” now works for every location except hospitals, and for another day • Activity tab: your reports, your 12-month status and your monthly streak • ERs: average length of stay, with the source of each value named • Alerts near me: your location stays on your phone • Fixes and improvements

The developer, Solutions iCivic inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location
    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
Solutions iCivic inc.
Size
66.1 MB
Category
Utilities
Compatibility
Requires iOS 16.4 or later.
  • iPhone
    Requires iOS 16.4 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English and French
Age Rating
4+
Copyright
© 2026 Solutions iCivic inc.