Journie Rewards 4+

Apple Wallet

Great app but you would figure in this day and age apps like this would automatically create an Apple wallet option to make life easier. Upgrades by 1 star if that ever happens.

Latest Update - Cell Phone Required

Overall I am very satisfied with the Journie Rewards program. However, with the latest update, I am now required to enter a cell phone in order to access my account. There is no way to bypass this new requirement and you cannot use another person’s cell phone number because it must be a unique phone number. I do not have a cell phone so now I cannot log into my Journie rewards. This is completely unacceptable and not customer friendly. You should give us the choice. I suggest adding the ability for a landline phone number to be added or email address for verification purposes. Very disappointing change, please fix asap!

Developer Response ,

We appreciate you taking the time to share your feedback with us. For further assistance with linking an alternative phone number to your account, kindly reach out to our contact center at 1-833-568-7643 and one of our agents will be happy to assist you.

Found a bug.

When iOS default language is Chinese, the app cannot load. It will keep showing “ Oups! Une erreur de serveur s'est produite”

Developer Response ,

We're sorry for the inconvenience caused by the language setting issue and the server error message you're encountering. Please contact us at customercare@journie.ca with any further details or if you need immediate assistance. Your patience and feedback are highly valued as we strive to improve your app experience. Thank you for bringing this to our attention.