LA Fitness Mobile 17+

Agree with many other users, this must have Apple wallet integration, it’s nonsense that have to open app (which is slow) then click on membership (which is slow) to access the membership code.

Beyond this, ridiculous that can’t even have their own logo looking right on their own app, it’s pulled and skewed.

Tried to make my account only for it to ask for a account number of something that gets cut off so there’s a random 5 digits of something I need to make my account and when I figure it’s for the first 5 digits of the card used to pay it tells me it’s the wrong number then OOP too many attempts try again. If I could have a conversation with the team in charge of this app I’m pretty sure I’d have a more insightful interaction with a bowl of fruit, I truly don’t understand how multi million/billion dollar company’s have no issue in providing ether awful customer service or just awful service in general. Whoever designed this app and is in control of it should promptly disable themselves from making any purposely frustrating applications by sticking a ice pick in their eye socket and giving it a good wiggle, after that you’ll probably be more use to society.

Broke my phone this weekend, bought a new one. Went to open my membership card, and got an error saying it’s active on another device. The message said “visit the club to activate this device”, but the guy at the counter says he has no way to do that. So now I have to check in with my phone number forever.

Tip: tons of other services can say “hey, this thing is active on another device. Do you want to remove it and add to this one?”