My Canada Life at Work 4+

Workplace benefits & savings

The Canada Life Assurance Company

    • Free

Screenshots

Description

Workplace benefits and savings at your fingertips! Use the My Canada Life at Work app to submit claims, check your coverage and balances, save your digital benefit cards, and more. You can also view your savings plan summaries with ease.

Great features you can look forward to:

MANAGE YOUR BENEFITS

• Submit claims

• Review your coverage and remaining balances

• View your benefit cards and save them to your digital wallet

• Get notified by email or text when your claims are processed

VIEW YOUR SAVINGS

• Quickly see balances, contributions and withdrawals across your plans

• View your overall savings growth and each plan's rate of return

CONTACT US

• Use the app to send us a message or give us a call

• You can also reach us by visiting:
https://www.canadalife.com/contact-us

BEFORE YOU GET STARTED

• You’ll need to be registered for My Canada Life at Work

• Register directly from the app or visit:
https://my.canadalife.com/register

LEGAL

• Terms of use:
https://www.canadalife.com/terms-of-use

• Privacy guidelines:
https://www.canadalife.com/privacy

What’s New

Version 4.2.0

This update will keep things running smoothly and help you do more with the app (features vary based on your plan). If you have dependants on file, we’re displaying more details for reference. The More page has a new resources section to support your mental health and wellness.

Ratings and Reviews

4.3 out of 5
25.4K Ratings

25.4K Ratings

BILFFF ,

Can’t sign in after 3.6

Can’t sign in. After Face ID check a pops up window shows up and asks to allow GroupNet use canadalife.com to sign in, however the window closes immediately and cannot be clicked.

Developer Response ,

Thank-you for taking the time to connect with us. Sorry for the frustration this has caused you! We are aware app biometrics are not working as intended and are working hard to resolve asap. As a temporary solution, please uninstall/reinstall the app.

M.N.2301 ,

The worst app, website and customer service

This is the worst app I’ve used thanks to my employer. I never had any problems with SunLife earlier. There is no way to submit a wellness claim through the app so you have to use the website which keeps warning you to use one of their pre-defined categories but guess what .. there is no wellness category so you have to search their manual forms and you still don’t find it. Eventually I had to use a pdf form given by my employer because there’s no way to find that on their website. Once you submit that pdf wellness claim form and your receipt, it doesn’t shake up in your submitted claims. What a crap website and app. and their customer call keeps you on hold for more than an hour and drops you off. I’m the most frustrated with Canada life I’ve ever been with anything.

TapsHome ,

Version 4.0….not stellar

Since this release, being able to quickly see our insurance claim history to obtain details has become near impossible. We’re left with less information than before. Quite counter-intuitive….unless the aim is to increase calls to the call-centre. Truly a strange upgrade.

Developer Response ,

Hello! Thank you for taking the time to connect with us. Sorry for the frustration this caused you. We’re currently working on this problem and hope to fix it as soon as possible. If you continue to experience issues, please reach out to the Group Customer Call Centre at 1-888-222-0775 for additional support.

App Privacy

The developer, The Canada Life Assurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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